roncasa wrote:
Garey Barrell wrote:
One thing about Ten-Tec gear. The 'word' in the Ham community was that, 'The good news is that
Ten-Tec has an outstanding service department, with friendly, helpful techs readily available.
They very often will ship a replacement board on the promise that you would send back the
defective one.' 'The bad news is, you are almost certainly going to NEED that outstanding
service department!'
Let's be fair ....
the same is true for other manufacturers of ham radio products regarding
reliability ....
The difference here is that you could almost repair TT radio at home.
You could be back on the air in no time.
On the other hand, you may have to send other radio brands for service and wait
weeks.
Ron -
Perhaps. All I can say is that in 50 years of using Drake equipment, only twice did I need to
purchase a unique part from Drake to repair a radio. Other minor repairs were required over the
years, but all were accomplished with locally available resistors and/or capacitors, with an
occasional diode or transistor thrown in.
I ran three R-4A/B setups for almost three years, 24/7 in autostart RTTY service with only one
'failure', and open filament in a 12BY7. Yes, a few PA tubes had to be replaced as the transmitters
were run at full power, with keydown periods of up to 30 minutes.
By contrast, it seemed like everyone I knew who had Ten-Tec equipment was often praising their
'excellent service support'. :-)
73, Garey - K4OAH
Glen Allen, VA
Drake 2-B, 2-C/2-NT, 4-A, 4-B, C-Line
and TR-4/C Service Supplement CDs
<www.k4oah.com>
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