You should completely ignore that suggestion and here is why (  
https://github.com/kiprotect/klaro ). I think the issue you have is caused 
by how the migration from the Windows server to the Linux was done and is 
related to the handle server specifically because it's down. As a 
suggestion try to change one of the the items 
(e56a5422-b32b-4000-95dd-86467ef21c35) dc.​identifier.​uri 
from https://hdl.handle.net/your-handle-prefix/1916 
to https://your-server-domain-name/handle/your-handle-prefix/1916 and try 
to access it and download it and see if that helps isolate the handle 
server is the cause.

Hope It help.

On Friday, November 25, 2022 at 10:20:58 PM UTC+3 Night Librarian wrote:

> I had a suggestion to disable klaro to solve a downloading problem on my 
> DSpace 7.4, but I am not sure how to do that.  Can someone give me a hint?

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