On Saturday, November 26, 2022 at 2:47:04 AM UTC+3 Night Librarian wrote:

> Thank you for the suggestion.  I changed the dc.identifier.uri from 
> https://hdl.handle.net/your-handle-prefix/1916 by 
> https://my-server-domain-name/handle/my-handle-prefix/1916. Now, if I try 
> to open 
> https://my-server-domain-name/handle/my-handle-prefix/1916 in the 
> browser, I get 404 page not found.  If I search for the item's title in all 
> of DSpace, and then try to download the pdf from there, I still can see the 
> pdf in the browser, but downloading it still doesn't work.
>
 For this debugging session try to comment out *handle.canonical.prefix = 
https://hdl.handle.net/* in dspace.cfg and restart tomcat and see if that's 
help.

 

> In terms of Handle server, I wonder whether copy/pasting 
> [dspace]/handle-server directory's content from someone who has 7.4 on 
> Ubuntu 20.04 would fix my issue?
>
That's actually how I moved the handle server from the old server to the 
newer one not long ago and it worked. It will save you sending a newer 
generated sitebndl.zip to the HNR folks.

1) Copy the old [dspace]/handle-server folder from the old Windows server 
to the newer ubuntu server.
2) chown -R tomcat-user:tomcat-user [dspace]/handle-server
3) Check and change the private IP to the new private IP if it was changed 
in [dspace]/handle-server/config.dct
3) Check and change the public IP and the Private IP to match the new ones 
in [dspace]/handle-server/local_addresses
4) run [dspace]/bin/make-handle-config
5) start the handle server
6) check the handle server logs or run this command to see if it's running 
using ( ss -nlp | grep ":8000\|:2641" )

Hope it help

On Friday, November 25, 2022 at 4:53:06 p.m. UTC-4 [email protected] wrote:
>
>> You should completely ignore that suggestion and here is why (  
>> https://github.com/kiprotect/klaro ). I think the issue you have is 
>> caused by how the migration from the Windows server to the Linux was done 
>> and is related to the handle server specifically because it's down. As a 
>> suggestion try to change one of the the items 
>> (e56a5422-b32b-4000-95dd-86467ef21c35) dc.​identifier.​uri from 
>> https://hdl.handle.net/your-handle-prefix/1916 to 
>> https://your-server-domain-name/handle/your-handle-prefix/1916 and try 
>> to access it and download it and see if that helps isolate the handle 
>> server is the cause.
>>
>> Hope It help.
>>
>> On Friday, November 25, 2022 at 10:20:58 PM UTC+3 Night Librarian wrote:
>>
>>> I had a suggestion to disable klaro to solve a downloading problem on my 
>>> DSpace 7.4, but I am not sure how to do that.  Can someone give me a hint?
>>
>>

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