I'm linking both related posts for this same user for future searchers.
https://groups.google.com/g/dspace-tech/c/qORZonB_AYw/m/oBPhbTZAAAAJ

On Friday, February 17, 2023 at 5:04:09 PM UTC+3 Agustín Alfieri wrote:

> I may be wrong, but I'm pretty sure that it doesn't matter whether is from 
> the IP or the domain name, as long as you want to access Dspace from 
> anything that's *not localhost* you must enable HTTPS support on the 
> backend. I suggest you take a look at this.
>
> Furthermore, you need to understand that you're not giving us enough 
> information to know whats actually happening. The error 500 only indicates 
> that  "something" is wrong in the backend, but to know what that 
> "something" is you *must look at the logs*. Again,  you should take a 
> closer look at how to troubleshoot an error on Dspace 
> *https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error 
> <https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error>* and the 
> common installation issues 
> *https://wiki.lyrasis.org/display/DSDOC7x/Installing+DSpace#InstallingDSpace-CommonInstallationIssues
>  
> <https://wiki.lyrasis.org/display/DSDOC7x/Installing+DSpace#InstallingDSpace-CommonInstallationIssues>.*
>
> El viernes, 17 de febrero de 2023 a la(s) 10:17:39 UTC-3, Ali Shahzad 
> escribió:
>
>> Thank you for your reply.
>> i just only want to enable the access via ip address. 
>> I don't want to access it via domain name. I just want to access it via 
>> ip address. 
>> When I access it via ip address its reaches the dspace home landing page 
>> and then redirects to 500 page services that are unavailable. 
>> I have also attached the screenshot for your reference. please help me 
>>
>> On Fri, Feb 17, 2023 at 4:23 PM 'Agustín Alfieri' via DSpace Technical 
>> Support <[email protected]> wrote:
>>
>>> Hi! 
>>>
>>> The first thing that comes to mind is that maybe you didn't enable HTTPS 
>>> support for the backend, as the wiki says "*If you want to run DSpace 
>>> in Production, you MUST run the backend with HTTPS support* (otherwise 
>>> logins will not work outside of your local domain)."
>>>
>>> If this is not the case you should take a closer look at how to 
>>> troubleshoot an error on Dspace 
>>> *https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error 
>>> <https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error>* and 
>>> the common installation issues 
>>> *https://wiki.lyrasis.org/display/DSDOC7x/Installing+DSpace#InstallingDSpace-CommonInstallationIssues
>>>  
>>> <https://wiki.lyrasis.org/display/DSDOC7x/Installing+DSpace#InstallingDSpace-CommonInstallationIssues>.
>>>  
>>> *There's not much anything anyone can do with the information you gave 
>>> us, you'll need to look at the logs.
>>>
>>> Agustín.
>>>
>>> El miércoles, 15 de febrero de 2023 a la(s) 01:57:09 UTC-3, Ali Shahzad 
>>> escribió:
>>>
>>>> Dear Community,
>>>>
>>>> Could you help me for the setup of the Local IP Configuration? I have 
>>>> recently installed 
>>>>
>>>> dspace7 it's working well on *Localhost:4000* but the problem is that 
>>>> it's not working on the 
>>>>
>>>> local IP. I want to access dspace7 on the local network.
>>>>
>>>> Anyone Please help me. i already all relevant setting it reaches the 
>>>> dspace landing page and then redirect to 500 page which is mention that 
>>>> service is not available.
>>>> i have also attached the screenshot for your reference. 
>>>> hostname or ip address i got the same result, service not available.
>>>>
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>>> .
>>>
>>

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