Thank you for your guidance,
are you sure that, if i want to access dspace from the ip address i need to
enable https ?

and could you please help me if i send you the logs file ? actually i am
new in dsapce that why and please guide me where i can collect the logs for
you ? I mean which directory path.

thank you in advance

On Fri, Feb 17, 2023 at 7:04 PM 'Agustín Alfieri' via DSpace Technical
Support <dspace-tech@googlegroups.com> wrote:

> I may be wrong, but I'm pretty sure that it doesn't matter whether is from
> the IP or the domain name, as long as you want to access Dspace from
> anything that's *not localhost* you must enable HTTPS support on the
> backend. I suggest you take a look at this.
>
> Furthermore, you need to understand that you're not giving us enough
> information to know whats actually happening. The error 500 only indicates
> that  "something" is wrong in the backend, but to know what that
> "something" is you *must look at the logs*. Again,  you should take a
> closer look at how to troubleshoot an error on Dspace 
> *https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error
> <https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error>* and the
> common installation issues 
> *https://wiki.lyrasis.org/display/DSDOC7x/Installing+DSpace#InstallingDSpace-CommonInstallationIssues
> <https://wiki.lyrasis.org/display/DSDOC7x/Installing+DSpace#InstallingDSpace-CommonInstallationIssues>.*
>
> El viernes, 17 de febrero de 2023 a la(s) 10:17:39 UTC-3, Ali Shahzad
> escribió:
>
>> Thank you for your reply.
>> i just only want to enable the access via ip address.
>> I don't want to access it via domain name. I just want to access it via
>> ip address.
>> When I access it via ip address its reaches the dspace home landing page
>> and then redirects to 500 page services that are unavailable.
>> I have also attached the screenshot for your reference. please help me
>>
>> On Fri, Feb 17, 2023 at 4:23 PM 'Agustín Alfieri' via DSpace Technical
>> Support <dspac...@googlegroups.com> wrote:
>>
>>> Hi!
>>>
>>> The first thing that comes to mind is that maybe you didn't enable HTTPS
>>> support for the backend, as the wiki says "*If you want to run DSpace
>>> in Production, you MUST run the backend with HTTPS support* (otherwise
>>> logins will not work outside of your local domain)."
>>>
>>> If this is not the case you should take a closer look at how to
>>> troubleshoot an error on Dspace 
>>> *https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error
>>> <https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error>* and
>>> the common installation issues 
>>> *https://wiki.lyrasis.org/display/DSDOC7x/Installing+DSpace#InstallingDSpace-CommonInstallationIssues
>>> <https://wiki.lyrasis.org/display/DSDOC7x/Installing+DSpace#InstallingDSpace-CommonInstallationIssues>.
>>> *There's not much anything anyone can do with the information you gave
>>> us, you'll need to look at the logs.
>>>
>>> Agustín.
>>>
>>> El miércoles, 15 de febrero de 2023 a la(s) 01:57:09 UTC-3, Ali Shahzad
>>> escribió:
>>>
>>>> Dear Community,
>>>>
>>>> Could you help me for the setup of the Local IP Configuration? I have
>>>> recently installed
>>>>
>>>> dspace7 it's working well on *Localhost:4000* but the problem is that
>>>> it's not working on the
>>>>
>>>> local IP. I want to access dspace7 on the local network.
>>>>
>>>> Anyone Please help me. i already all relevant setting it reaches the
>>>> dspace landing page and then redirect to 500 page which is mention that
>>>> service is not available.
>>>> i have also attached the screenshot for your reference.
>>>> hostname or ip address i got the same result, service not available.
>>>>
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>>>
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