I'm not part of the Dspace development team, just a user. So I'm not *sure *that you need to enable the https support but I believe is the right direction to fix the problem. Regarding the logs, I'll try to help you as much as I can if you send them. The paths for the logs are on this link (https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error) which I've already sent you twice. Keep in mind that this mailing list is not some kind of customer support, only a community of users where we try to help each other as much as we can. El sábado, 18 de febrero de 2023 a la(s) 14:34:11 UTC-3, Ali Shahzad escribió:
> Thank you for your guidance, > are you sure that, if i want to access dspace from the ip address i need > to enable https ? > > and could you please help me if i send you the logs file ? actually i am > new in dsapce that why and please guide me where i can collect the logs for > you ? I mean which directory path. > > thank you in advance > > On Fri, Feb 17, 2023 at 7:04 PM 'Agustín Alfieri' via DSpace Technical > Support <[email protected]> wrote: > >> I may be wrong, but I'm pretty sure that it doesn't matter whether is >> from the IP or the domain name, as long as you want to access Dspace from >> anything that's *not localhost* you must enable HTTPS support on the >> backend. I suggest you take a look at this. >> >> Furthermore, you need to understand that you're not giving us enough >> information to know whats actually happening. The error 500 only indicates >> that "something" is wrong in the backend, but to know what that >> "something" is you *must look at the logs*. Again, you should take a >> closer look at how to troubleshoot an error on Dspace >> *https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error >> <https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error>* and the >> common installation issues >> *https://wiki.lyrasis.org/display/DSDOC7x/Installing+DSpace#InstallingDSpace-CommonInstallationIssues >> >> <https://wiki.lyrasis.org/display/DSDOC7x/Installing+DSpace#InstallingDSpace-CommonInstallationIssues>.* >> >> El viernes, 17 de febrero de 2023 a la(s) 10:17:39 UTC-3, Ali Shahzad >> escribió: >> >>> Thank you for your reply. >>> i just only want to enable the access via ip address. >>> I don't want to access it via domain name. I just want to access it via >>> ip address. >>> When I access it via ip address its reaches the dspace home landing page >>> and then redirects to 500 page services that are unavailable. >>> I have also attached the screenshot for your reference. please help me >>> >>> On Fri, Feb 17, 2023 at 4:23 PM 'Agustín Alfieri' via DSpace Technical >>> Support <[email protected]> wrote: >>> >>>> Hi! >>>> >>>> The first thing that comes to mind is that maybe you didn't enable >>>> HTTPS support for the backend, as the wiki says "*If you want to run >>>> DSpace in Production, you MUST run the backend with HTTPS support* >>>> (otherwise >>>> logins will not work outside of your local domain)." >>>> >>>> If this is not the case you should take a closer look at how to >>>> troubleshoot an error on Dspace >>>> *https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error >>>> <https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error>* and >>>> the common installation issues >>>> *https://wiki.lyrasis.org/display/DSDOC7x/Installing+DSpace#InstallingDSpace-CommonInstallationIssues >>>> >>>> <https://wiki.lyrasis.org/display/DSDOC7x/Installing+DSpace#InstallingDSpace-CommonInstallationIssues>. >>>> >>>> *There's not much anything anyone can do with the information you gave >>>> us, you'll need to look at the logs. >>>> >>>> Agustín. >>>> >>>> El miércoles, 15 de febrero de 2023 a la(s) 01:57:09 UTC-3, Ali Shahzad >>>> escribió: >>>> >>>>> Dear Community, >>>>> >>>>> Could you help me for the setup of the Local IP Configuration? I have >>>>> recently installed >>>>> >>>>> dspace7 it's working well on *Localhost:4000* but the problem is that >>>>> it's not working on the >>>>> >>>>> local IP. I want to access dspace7 on the local network. >>>>> >>>>> Anyone Please help me. i already all relevant setting it reaches the >>>>> dspace landing page and then redirect to 500 page which is mention that >>>>> service is not available. >>>>> i have also attached the screenshot for your reference. >>>>> hostname or ip address i got the same result, service not available. >>>>> >>>> -- >>>> All messages to this mailing list should adhere to the Code of Conduct: >>>> https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx >>>> --- >>>> You received this message because you are subscribed to the Google >>>> Groups "DSpace Technical Support" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to [email protected]. >>>> To view this discussion on the web visit >>>> https://groups.google.com/d/msgid/dspace-tech/9b2ebbc1-9bea-4595-b6c7-25b2877b44c4n%40googlegroups.com >>>> >>>> <https://groups.google.com/d/msgid/dspace-tech/9b2ebbc1-9bea-4595-b6c7-25b2877b44c4n%40googlegroups.com?utm_medium=email&utm_source=footer> >>>> . >>>> >>> -- >> All messages to this mailing list should adhere to the Code of Conduct: >> https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx >> --- >> You received this message because you are subscribed to the Google Groups >> "DSpace Technical Support" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> > To view this discussion on the web visit >> https://groups.google.com/d/msgid/dspace-tech/3be87fd1-f0a3-4854-a82b-e0587c7dcfe0n%40googlegroups.com >> >> <https://groups.google.com/d/msgid/dspace-tech/3be87fd1-f0a3-4854-a82b-e0587c7dcfe0n%40googlegroups.com?utm_medium=email&utm_source=footer> >> . >> > -- All messages to this mailing list should adhere to the Code of Conduct: https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx --- You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/dspace-tech/5f453d1b-a6a1-48fb-8272-23cc91977d87n%40googlegroups.com.
