Edwin Simmers on 5/10/01 1:20 PM wrote:
> First, the good. My battery was dead, so a brand-new battery was
> included in the price of repair. That's a good deal; have you seen
> the cost of a 2400c battery - if you can find it?
>
> Next, the bad. I felt I was mislead by Apple as to the cost of the
> repair. The cost of out-of-warranty repair is quoted as a flat
> $369.00 fee on Apple's PowerBook repair page:
>
> <http://www.info.apple.com/support/applecare_products/service/powerbook_servic
> e.shtml>
>
> What Apple doesn't tell you on their web site, and didn't tell me on
> the phone until they already had my credit card number to pay for the
> repair, is that they charge and ADDITIONAL $49.00 just for the
> privilege of making arrangements to have them repair your PB.
While I hate getting nailed with hidden costs, that battery certainly
softens the blow considering I've seen them as high as $250 new.
-makmac
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