Hi Jim,

As we can see, the difference between the effort and expense required to 
delete a never used account, possibly even one created in error, and the 
small effort and negligible cost of creating it guarantees that the number 
of dormant accounts will increase forever.

Could e-gold add a button inside the account management interface that says 
"I want to delete this dormant account!"? I'm not talking about my own 
account, Jim! ;) Indeed, the person has to have the password to manage the 
account, and no notarized documents are required to *open* the account so 
it does not make sense to require such an elaborate account closure method 
in every case.

Maybe the button could be good for previously funded accounts (people die, 
retire, become incapacitated, companies clubs and associations fold) also, 
perhaps with the provision that the account can only be closed in the 
calendar month AFTER the funds minus out-exchange fees are withdrawn.

At 08:09 AM 13/03/2002 -0500, James M. Ray wrote:
<SNIP>
>Not sure about the new statistic (I'd vote for a different one!) but I
>have traditionally sent this canned email.
>
>Dear Customer,
>         In order for you to close your account you will need to do the 
> following
>things.
<SNIP>
>1.      First of all withdraw al the money out of your account, by making 
>an out
>exchange, remembering to leave enough behind to cover the out exchange fees.
>https://www.omnipay.net/secure/payment.asp
>2.      We will need you to get a notarized form stating that you want us to
>close your account with your account number.
>3.      After we receive the notarized copy we will contact you from the 
>contact
>information you have listed in your account information's history ( so 
>please be
>sure to update it if anything has changed)
>4.      Lastly we will contact you, and upon verifying we will freeze your
>account so no in our out exchanges will be possible.
<SNIP>
>Of course, leaving an e-gold account open costs nothing, and e-gold Ltd. can
>never sell, trade, or give away your information no matter what you do, based
>on the account user agreement.
>JMR
<SNIP>

Ian Green
http://two-cents-worth.com/?107242&EG
e-gold estas monda mono! [Esperanto]
e-gold is world money! [English]


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