Brian:
Hello! Sounds like a Server issue, not a Viewer issue. What flavor of
Windows OS are you running on the Server side when you're seeing the
black screen? And, do you have the Mirage Driver installed there?
Also, you can activate "debug logging" in both the Viewer and Server
side GUI's. Any log files would be useful.
thanks,
Scott
On Dec 2, 2007, at 6:04 AM, Brian Gabriel wrote:
> Hi,
>
> We’ve found that when connecting to a remote host via our echo
> server (1.63) using the latest release on both the client and
> remote host, once we’ve authenticated we just a windows with a
> black screen. The remote host can see the mouse moving etc but can
> see nothing on our side. Any host running the older version is
> fine. We tried use the old client and had the same issue.
>
> Brian Gabriel
> A-Tec Computers IRL Ltd
> Registered in Ireland: No. 247078
> Registered Office 157 Main Street, Mallow, Co. Cork
> Phone: +353-22-43430
> Fax: +353-22-43551
> Mobile: +353-87-6090618
> Web: http://www.atecit.ie
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