How does data sync address this issue?  This is more of "what line on 
the PO matches to what line
on the Invoice", and "Howcome we ordered 50 and they billed us for 500? 
(with apologies to
Wal-Mart)"  Granted that SAP doesn't like short ship or substitutions 
... but what exactly are
you giving data sync credit for fixing?

Hurd, Richard [SLCUS] wrote:

>What Bill said.
>
>The biggest bugaboo for us is twofold:
>
>First, customers who slavishly match every attribute of the PO line, while
>ignoring the fact that there's a disconnect on our respective item
>databases... this is the path to insanity until we can talk them into item
>data sync.   We actually have hard data to show that our invoice error rate
>on data sync problems dropped to 0.0% about two months into the pilot with a
>major customer.  
>
>The other one is if we enter manual orders for the customer and mess
>something up - e.g., human error.
>
>The data sync problem outweighs the human error thing by about a 10:1 ratio.
>
>
>  
>
>>-----Original Message-----
>>From: pesachatl [mailto:[EMAIL PROTECTED]
>>Sent: Thursday, March 10, 2005 10:32 AM
>>To: [email protected]
>>Subject: [EDI-L] Invoice processing and accuracy
>>
>>
>>
>>
>>Hello,
>>
>>My finance department has asked me to help improve the accuracy of 
>>the invoices we are posting via EDI.  This issue is matching the 
>>Invoice to the PO, especially on line items.  Today, over 50% of our 
>>inbound invoices are not automatically posted to our ERP (SAP) 
>>because they do not match the corresponding PO.  Partial shipments 
>>are a huge issue.
>>
>>I am curious how others have dealt with this issue.
>>
>>Thanks!
>>
>>With best regards
>>
>>Paul
>>
>>
>>
>>
>>
>>.  
>>Please use the following Message Identifiers as your subject 
>>prefix: <SALES>, <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC>
>>Access the list online at:  http://groups.yahoo.com/group/EDI-L
>> 
>>Yahoo! Groups Links
>>
>>
>>
>> 
>>
>>
>>
>>
>>    
>>
>
>
>[Non-text portions of this message have been removed]
>
>
>
>.  
>Please use the following Message Identifiers as your subject prefix: <SALES>, 
><JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC>
>Access the list online at:  http://groups.yahoo.com/group/EDI-L
> 
>Yahoo! Groups Links
>
>
>
> 
>
>
>
>
>  
>

-- 
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Brian Lehrhoff ([EMAIL PROTECTED])
Messaging Consultant
201-913-4506
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