Tim,
I've had comm issues multiple times in the past with GXS. It may be
related or not, but is a known issue with GXS . It basically boils down
to this. One of their systems I forget which is on a mainframe and
their implementation of TCP/IP isn't totally compliant. FTP sessions
have two connections a data and control port. GXS purges mailboxes on
Sundays. On a high volume mailbox basically when you do a list or
retrive command on a mailbox with alot of contents say on a friday or
saturday it takes the mainframe intermittently more than a minute
threshold to respond and TCP/IP timeouts. One minute is the threshhold
set for the RFC. There are a couple of workarounds one of which was to
put less volume through the mailbox :). Another is to move your
mailbox to one of their ASCII systems, but you will have delimiter
issues to contend with for a while.
Regards,
-Steve
Timothy Cronin wrote:
>
>Hi,
>
>We have been having issues communicating with the GXS Secure FTP site. They
>seem to have started mid last month. The problem we are having is that we
>periodically get disconnected during receive sessions. We can reconnect and
>continue the session successfully.
>
>The disconnect can happen right after issues a dir or a get command.
>
>The error we get is "425 Can't open data connection."
>
>We are not having this problem with any other ftp connections. Is anyone else
>encountering similiar problems?
>
>Tim Cronin
>
>
>
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