I agree. I think the numbers of importance are: 

How many active trading partners are you supporting? (whether a trading
partner has 1 transaction or 1000 per month, it still takes the same
amount of time researching any that have gone awry).

Do you have multiple relationships with those same trading partners
across your organization?  In some cases, this might as well be counted
as a separate partner.

How many maps are you running? And of those, do you support multiple
versions?

What is your processing schedule like?  Do you run one large batch job
in the middle of the night, or are there many jobs/processes that run
continuously?

Does your EDI "team" also support the transmission of the data to the
VAN (or other vehicle) or is that handled by a different group?


Those are the areas where I can measure my time. Transactions can
measure how much you might be savings on electronic vs. paper.

***

I support 90 trading partners, with multiple organizational
relationships.
21 transaction maps, which includes the multiple versions of each.
50 batch jobs running throughout the day. (I'm on Gentran/MVS.)
I also support all activity related to the VAN.

I am the only EDI support person for a company in the utility industry.

Colleen Dickey 

-----Original Message-----
From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of
Brian Lehrhoff
Sent: Wednesday, May 17, 2006 8:33 AM
To: William Troy Parrett; [email protected]
Subject: Re: [EDI-L] <MISC> EDI Metrics

I'm starting to do my own little learning experience on metrics ...

What are good metrics for defining an EDI program?

Why do you feel that # of transactions - which seems to me to be more of
a function of hardware and software rather than operations - is a valid
metric?




--- William Troy Parrett
<[EMAIL PROTECTED]> wrote:

> Hello-
> 
> We're gathering some metrics on our data translation and would like to

> know where we rate among other companies.
> 
> Simply, how many transactions are processed per month per 
> employee/contractor providing support?  A brief description of what 
> business models you support would also be nice.
> 
> We're a pharmaceutical manufacturer and do 29,333 on average per month

> per support person.
> 
> Thanks!
> 
> Troy Parrett
> Eli Lilly and Company
> 
> [Non-text portions of this message have been removed]
> 
> 
> 
> 
> 
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Brian Lehrhoff
EDI Consultant
201-913-4506

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