Been there and done that. My suggestion is to just suck it up and do it. Your first words (a major customer) says it all. When I was in this same situation I was equally angered at the entire concept, especially the third party and their testing fee. Our director of national accounts (sales) provided some "education" as to the massive profitability of this customer and how the fee for this third party was not even a blip in comparison, and further how we as a company did not want to do ANYTHING that might (even slightly) create an impression that we were "difficult" to do business with.
Stupid and pointless, but sometimes that is just business! Thanks. ____________________________ Bill Schweigert Watson Pharmaceuticals, Inc. Corona, CA EDI/SAP Team P (951) 493-5334 F (951) 493-5868 "Ron" <[email protected]> Sent by: [email protected] 12/12/2008 04:50 AM To [email protected] cc Subject [EDI-L] Unnecessary upgrades Today, a major customer of ours asked us to upgrade a certain EDI transaction from version 4010 to version 4030. With the upgrade, there are some minor changes to the data sent. All those changes can be supported within version 4010, with the same segments and same elements. This is not the first time that trading partners ask us to upgrade from one version to a minor version above without taking any advantage of new features of the newer version. Besides the cost of my time, their time and no foreseeable benefits, there is another issue for me: testing the upgrade will be done by a 3rd party company and we need to pay for that test. So, I'd like to think about this with all of you to as for whom to blame: - A brilliant manager on the customer side? - DISA coming with new versions of EDI every other week - 3rd party companies that offer upgrade services What else? Ron Herrmann EDI Coordinator Brother International [Non-text portions of this message have been removed] ------------------------------------ ... Please use the following Message Identifiers as your subject prefix: <SALES>, <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC> Job postings are welcome, but for job postings or requests for work: <JOBS> IS REQUIRED in the subject line as a prefix.Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/EDI-L/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/EDI-L/join (Yahoo! ID required) <*> To change settings via email: mailto:[email protected] mailto:[email protected] <*> To unsubscribe from this group, send an email to: [email protected] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
