Just be sure to tell the sales dept that the testing fee comes from their budget and ask someone for the credit card number to charge it to.
When they see how much it costs as a dollar amount they do some mental calculations and start deducting the fees from the market development costs for this customer. YMMV but it worked for me. Bob ---------[ Received Mail Content ]---------- Subject : Re: [EDI-L] Unnecessary upgrades Date : Fri, 12 Dec 2008 08:20:16 -0600 >From : "Michael Mattias/LS" <[email protected]> To : <[email protected]> > Been there and done that. > > My suggestion is to just suck it up and do it. Your first words (a major > customer) says it all. When I was in this same situation I was equally > angered at the entire concept, especially the third party and their > testing fee. Our director of national accounts (sales) provided some > "education" as to the massive profitability of this customer and how the > fee for this third party was not even a blip in comparison, and further > how we as a company did not want to do ANYTHING that might (even slightly) > create an impression that we were "difficult" to do business with. > > Stupid and pointless, but sometimes that is just business! It's done so nobody has to wonder why every eight-ten years or so we have a recession. Those recessions squeeze all the pointless expenses out of the system and remind us how totally silly it was to have done it in the first place. We remember for the next eight-ten years and enjoy a boom time. Then we re-enter the loop and do it all over again. Michael C. Mattias Tal Systems Inc. Racine WI [email protected] [Non-text portions of this message have been removed] ------------------------------------ ... Please use the following Message Identifiers as your subject prefix: <SALES>, <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC> Job postings are welcome, but for job postings or requests for work: <JOBS> IS REQUIRED in the subject line as a prefix.Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/EDI-L/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/EDI-L/join (Yahoo! ID required) <*> To change settings via email: mailto:[email protected] mailto:[email protected] <*> To unsubscribe from this group, send an email to: [email protected] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
