Hey Ken…

 

Hmmm, I had replied (although only directly to you) last Thursday, including 
what software I had been using and some more info… (But then I also had a power 
failure in the house which unfortunately also proved that the batteries in my 
UPS were a bit old… Dang!) So you may or may not have seen that email… Anyway…

 

The software I have been using is Syspro (the ERP; for those of you really 
pedantic. Syspro 6.0 (up to) SP2, SQL environment) and its EDI Module is 
(written by) Cadacus… The Service we have been using is SPS Commerce… And I 
also support Syspro for this client (who used to be an employer of mine), so I 
know my way around more of Syspro than just experience with its EDI module 
would have provided…

 

I’ve set up roughly 30 TPs within Syspro, communication with SPS (albeit as I 
mentioned, I did not need to set up the relationship, just the communications 
via FTP to support document transfer), direct communication (via FTP) with a 
third party warehouse (including some scripting to support converting the 
documents from the warehouse into something that Syspro EDI would recognize). 
I’ve also scripted up some jobs so importing Orders, exporting Delivery Notes, 
importing Ship Notes and then Exporting Invoices is all automated… I’ve also 
written some scripts to parse some reports from SPS (SPS cannot provide, 
directly, 997 Acks “from our Trading Partners” in response to Invoices we’ve 
exported to them) and update Syspro with specific Invoice Acknowledgement 
status.

 

[Note, the rest of this starts to sound defensive and I did not intend it so.  
Keep that in mind as you read further. It certainly is rambling.]

 

With all due respect to Don; setting up TPs, “mapping” imported and exported 
EDI Docs, setting up communications, email and reports  is both wonderful and 
terrible…. Its really very easy… (How did my mentor within Syspro put it? “You 
configure the few options for the document, start running tests using sample 
documents and make all the errors in the Report go away. Then you’re done!”) 
The GUI provides a set of “tabs” (within the appropriate context) and largely 
you make a handful of choices on these tabs via Radio buttons. Poof, done 
(well, except for the testing).  (I could provide examples of how simple this 
can be, but what relevance?) That simplicity is the wonderful part… But there 
are limitations; if what you want to do is not amongst those “radio buttons”, 
you might be out of luck. Or you may have to do something “odd” to save data 
from one document (say an incoming 850) in a location that will still allow you 
to access that data when you are exporting another document (say the 940 to the 
warehouse for that order…). 

 

So, after 4 years of supporting EDI from within the context of Syspro I 
sometimes ask myself “How much do I know?”. Clearly I have learned the 
relationships between a number of related documents… (directly) 816, 850/860, 
855, 940, and 945. (indirectly) 856… But how big a piece of the EDI Pie is 
that? Both from a “what other documents *should* I really know something about” 
to trying to find ways to learn more about other software that supports EDI… 
So, as clearly, there is a LOT more to EDI than I have seen… I know that…

 

So, I ask questions… Often, big broad ones because my current experience is 
limited and I don’t know what a “complete question” about the topic might be 
and because I want to learn more about this EDI Stuff… Because, frankly, EDI 
fascinates me. (I know that is a little worrisome, isn’t it ;-)) Now, having 
asked a question, I don’t sit around and wait for an answer, I continue to 
research (and my friends within Syspro Tech Support and a few outside of Syspro 
can attest to that) and if I find solutions before I “see” solutions (or 
advice) I’ll post them too… And also because (In my opinion) that is the value 
of this “List”, (as a group) you all have hundreds of years of (combined) EDI 
experience with thousands of TPs; so you all know the answers to all my 
questions, don’t you? Hopefully I will be able to begin to return the favor as 
well, providing information I have that someone else wants to know (Hey, if 
anyone has questions about Syspro/EDI, feel free to ask!)

 

I hate to “reinvent the wheel”!. I feel that most anything I am attempting 
within this “domain” (right now) is not likely unique and certainly not new… 
Its very likely to be something someone else has already done (or figured out 
not to do)… Sometimes that has been true, other times I have found out that 
few, if anyone have met that specific challenge. So, I ask questions… I am also 
not afraid of (in fact, I welcome) the unknown… I am just as willing to “learn 
about the unknown” (efficiently) through being taught (questions asked and 
answered)… Or (often less efficiently) through my own research (whether that be 
Internet searches or running tests)

 

I do have a couple of “mantras” that I embody though… “No Surprises” is one of 
them… Another is that I try to never (just) say “I don’t know” without adding 
“But I will find out!”… With both of those you have to know I keep my clients 
aware of both my experience and my “limitations”… So I am not afraid to tackle 
new docs, different aspects of the “Trading Partner” relationship than I have 
already; but I also make my “sponsor” (whether that be an employer, an existing 
client, or a new client) aware when I am stepping outside of my “experience”). 
They will also find out directly (and soon) if the research I do into something 
new turns out not to be fruitful… (I also offer a price break for that sort of 
thing, but let me not digress into my business plan?)

 

So, this “new client” I am “attracting” is very aware of my experience (or lack 
of)… and aware of some aspects of the proposed project where I (currently) have 
no direct experience (for example, they would like to export their own 856s, 
they know that I have no direct experience with that…) I have also proven to 
them that I can and will figure out what I don’t know. Whether they are OK with 
that or not is up to them…

 

In the future, I’ll be more specific with these “wide open questions” and make 
sure to relate what I already know (or think I know) and what I don’t…

 

Ken, thanx for your comments and advise, I appreciate it…

 

Padawan Learner,

Rich

 

 

 

From: Ken Etter [mailto:[email protected]] 
Sent: Sunday, March 27, 2011 4:35 AM
To: Ken Etter; Rich Silva; [email protected]
Subject: Re: [EDI-L] New VAN? New 3PL?

 

*Corrected several typing, syntax and content errors*
  

Rich,
 
If the VAN connectivity is already done, you really don't have to do anything 
new with the connectivity side.  But once you set up your new Trading Partner 
setup, you will need to make sure you configure (point) to yoru communications 
setup for Sterling.
 
Since you didn't advise what EDI software you are using, you will need to 
either review existing setups in yoru system or contact your software technical 
support - that is part of why you/customer pays the 20% yearly maintenance fee 
(unless the customer has opted not to pay that and then you're on your own).

Yes, if it's a new VAN, FTP or AS2 connection, you will need to both get the 
paperwork completed with VAN or Service provider AND the end customer.  In most 
cases, the end customer or actual Trading Partner paperwork is handled by your 
sales team.
 
Once that is completed, then yes, you exchange Specs, do any connectivity 
testing if new connectivity setup, do your mapping and test with the TP or 
Service.
 
Gotcha's can be few or many, depending on your level of experience with the 
software, connectivity type, previous experience with actual testing and 
trading partner setup.  Without knowing more about the specifics, it's very 
hard to identify the 'gotchas'.

The end trading partner, regardless of who they are or what industry, will to 
establish their own business account with their VAN or Service provider.  No 
you don't need to do anything in that aspect.  Now if you are doing a direct 
connect with the TP, using either AS2 or FTP, there is nothing the TP needs to 
complete with any outside organization or company.
 
As to how long it takes, there are way too many factors involved with that to 
identify here.  I have completed TP implementation, complete with AS2 testing, 
within a few days (for a basic 850, 810 & 856 set), yet had another one with a 
major Pharmacy/retailer take me a year and a half for the same three EDI 
messages.  This was because it took the trading partner weeks to return my 
emails or calls and when I got to testing, they would identify one error, I 
would correct, then identify another, repeat, all the while taking weeks again 
to response between tests.  typically or normally it takes about 2-3 weeks 
depending on how quickly your TP or EDI service you're testing with responds.  
Also keep in mind, you are probably not going to be working just on one TP 
setup during this time, so your time will be spread out on other projects, 
system issues and your day to day activities.
 
Probably best to get out the documentation, review existing TP setups and if 
necessary call your support for your software.  In most cases they are pretty 
easy to work with, provided you have done your homework and don't need to be 
helped with every step.  If you have not done this before, I would strongly 
advise you consider getting some training on whatever EDI software you are 
using.  Whatever the cost for the training, it is WELL worth it in terms of 
time and ease of setup.
 
If you are acting as a consultant to the business, you need to tread very 
carefully here.  The business is paying for your expertise and will usually 
have the expectation that you know what you are doing when you stepped in the 
door.  Taking too long on any one part of this can bring up significant 
questions about your own capabilities to get the job done and you may not keep 
the customer for long.  And has been identified by others here, it will cost 
the company a lot more to have an experience EDI pro come in to 'fix' things 
after they have been 
set up wrong.  And because companies or staff usually talk to other staff or 
companies, biting off more than you can chew, so to speak will hurt you in the 
long run.
 
Thanks,
 
Ken Etter
[email protected] <mailto:edispec%40yahoo.com> 



[Non-text portions of this message have been removed]



------------------------------------

...
Please use the following Message Identifiers as your subject prefix: <SALES>, 
<JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC>

Job postings are welcome, but for job postings or requests for work: <JOBS> IS 
REQUIRED in the subject line as a prefix.Yahoo! Groups Links

<*> To visit your group on the web, go to:
    http://groups.yahoo.com/group/EDI-L/

<*> Your email settings:
    Individual Email | Traditional

<*> To change settings online go to:
    http://groups.yahoo.com/group/EDI-L/join
    (Yahoo! ID required)

<*> To change settings via email:
    [email protected] 
    [email protected]

<*> To unsubscribe from this group, send an email to:
    [email protected]

<*> Your use of Yahoo! Groups is subject to:
    http://docs.yahoo.com/info/terms/

Reply via email to