FYI - I think Janet asked about this earlier.
Leah


----- Forwarded Message ----
From: "Halpin, Leah" <[email protected]>
To: [email protected]
Sent: Tue, May 10, 2011 3:17:50 PM
Subject: FW: GXS Client Notification:  Service Interruption Resolution 
Notification on 10 May 2011

 
 
 
Regards,
 
Leah Halpin
 
Senior EDI Consultant
pmc America, Inc.               
One Towne Square, Suite 1580|  Southfield , MI    48076
Phone: 248.359.3000    |   Fax: 248.359.3010
Cell:  248.895.5670   |   Direct: 248.351.1930
[email protected]
www.pmc-america.com

________________________________
 
From:[email protected] [mailto:[email protected]] 
Sent: Tuesday, May 10, 2011 1:34 PM
To: [email protected]
Cc: [email protected]
Subject: GXS Client Notification: Service Interruption Resolution Notification 
on 10 May 2011
 
CustomerSupport  Operations Center
  
Severity 1: GXS Service Interruption Notification
 
Incident   Start Time / Date:
  11:00 GMT / 10 May 2011 
Resolution   Time:
  13:32 GMT / 10 May 2011 
  
Incident   Number: GXS1060265
  
Impacted   Services: IE
IEFE
  
Description: GXS is experiencing issues with domain resolution (DNS)   for 
domain names ending with edisrvcs.com. If you are experiencing issue with   
connecting to a website, FTP server or connecting Information Exchange,   
please 
contact the helpdesk for a work around.
 
USA: 877-326-3426 or [email protected]
Europe: See http://www.gxs.com/customers/global_service/global_
support center/regional_support_directories/europe
 
Asian/Pacific: See http://www.gxs.com/customers/global_service/
global_support_center/regional_support_directories/asia_pacific
 
Latin America: See http://www.gxs.com/customers/global_service/
global_support_center/regional_support_directories/latin_america
  
Customer   Impact: As a result of this issue, clients using the domain name may 
not   be able to connect. 

    
    
 
For additional information regarding this bulletin, you can contact us at: 
 
United States [email protected] 1-800-334.2255 
United Kingdom [email protected] 08705 133 165 
ASPAC [email protected] 852-2232111 
Australia [email protected] 1 800 226877 
 
You can also visit GXS Global Supportfor worldwide contact information.
 
If you are not the correct person to receive this notification, please share 
this notification with the B2B e-commerce contact in your organization.  To be 
removed or modify this distribution list please click here.
 
We appreciate your understanding for any inconvenience this event may have on 
your business.  Please contact us if you have any questions or need additional 
assistance and reference the Incident number above.
 
Thank you for selecting GXS as your provider of business-to-business solutions.
 
This message is intended for the addressee(s) only and may contain confidential 
and/or proprietary information. Unauthorized use or disclosure may be 
unlawful. Do not reply to this message.

[Non-text portions of this message have been removed]



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