Derrick & all,

Another thought: how do we want to handle issues where some part of the program 
(be it an entire course or a Campus/Online Ambassador) is having problems? 
Let's face it – not every student will contribute the same quality content. 
Although we know through surveys that many of them are highly motivated and 
have a lot of respect when it comes to see their own words appear on a medium 
that they're using almost daily, some of them will still underperform. And also 
the other way round: not every Campus/Online Ambassador is on the same level or 
has enough time to support the students as needed. 

So, getting back to Sonia's case: how can we make sure that we handle issues 
effectively? Would it be beneficial to create a page (e.g. "Wikipedia:Education 
program noticeboard") where both community members and instructors could flag 
issues? I guess it would be a good first step _to be aware_ of issues like the 
one that Sonia is referring to. 

Part of what Rob Schnautz is doing as a contractor is to look into the 
students' contributions (by taking reasonable samples) and to flag issues to 
other members of my team. How about if we did this in a more collaborative way 
and started a page like the one I suggested above?

Would that be more effective?

Frank

Am 16.04.2012 um 20:05 schrieb Frank Schulenburg:

> Agreed. I think it's a great idea to have a kind of "checkpoint" review 
> earlier in the semester. Did you know that Pharos started an 'Educational 
> peer review' process recently?
> 
> http://en.wikipedia.org/wiki/Category:Educational_peer_review_requests
> 
> I really like the idea and it could be a significant improvement when it 
> comes to giving the students feedback. I would be more than happy if this 
> kind of initiative was successful.
> 
> Thanks a lot for your thoughts, Derrick!
> 
> Frank
> 
> Am 16.04.2012 um 19:27 schrieb Derrick Coetzee:
> 
>> My thoughts:
>> 
>> Even with the very best student groups I've seen, it was absolutely 
>> necessary to review their work periodically. These days I use my Followed 
>> users tools to facilitate this.
>> 
>> http://toolserver.org/~dcoetzee/followedusers/ 
>> 
>> I absolutely agree that it should be *mandatory* to have an experienced 
>> Wikipedian review each contribution before it goes live in mainspace, or 
>> else you can end up with a lot of people panicking to clean up contributions 
>> that were not ready for deployment. This is feasible because of the program 
>> requirement that there are a limited number of students per CA/OA, and 
>> contributes directly to student learning and to the project.
>> 
>> Moreover, I think it's very important to have at least one less thorough 
>> "checkpoint" review earlier in the semester, where the student's initial 
>> draft is reviewed for any problems. Students are deploying very late in the 
>> term, and if they have serious issues such as copyright violations it may be 
>> too late to do much about them.
>> 
>> Finally, I think it's vital that ambassadors examine the topic choices of 
>> the students as soon as they're made, and make sure they're suitable for 
>> articles.
>> 
>> I don't believe Sonia's experience with her class is representative (that 
>> particular faculty member has a history of issues), but I do think that 
>> certain measures are good for every student int he program.
>> 
>> -- 
>> Derrick Coetzee
>> User:Dcoetzee
>> 
>> On Mon, Apr 16, 2012 at 4:45 PM, Sonia Newton-Shostakovich 
>> <[email protected]> wrote:
>> Seconding Guerillero, with a little added thought:
>> 
>> Some, okay, a lot of the edits students have made have been frankly 
>> terrible. Many classes do not have ambassadors actively supervising them, 
>> and are putting out edits that are more harmful than helpful to the project 
>> and don't get fixed (and personally, I've been involved with a class just as 
>> "on call for questions"; just reviewed their work recently and was kicking 
>> myself for not having the foresight to monitor them regardless of my 
>> explicit role. Yay cleanup!) We don't have enough active ambassadors to 
>> follow each student around, nor is there infrastructure in place to make 
>> sure each class has some oversight of that sort.
>> 
>> It's a dual-fold problem: firstly, as an Articles for Creation reviewer, I'm 
>> sometimes coming across students who are obviously part of classes but who 
>> have not made any edits which would allow me to find their course page, and 
>> whose instructions have clearly been dismal; secondly, as an ambassador, I'm 
>> sometimes overwhelmed when looking at just a couple of courses and trying to 
>> make a student's contributions conform to our standards without destroying 
>> their morale and/or grade. A lot of this could be prevented on the campus 
>> side of things: before the in-hindsight cleaning up, instructions for 
>> students should be sufficient and accurate, and supervision by experienced 
>> Wikipedians made compulsory. Too many terrible paragraphs will fall through 
>> the gaps otherwise.
>> 
>> The more work I see from this project the more I'm inclined to agree with 
>> Piotr that profs who haven't ever done tasks similar to that they set for 
>> their students should not be setting those tasks.
>> 
>> Sonia
>> 
>> 
>> On Tue, Apr 17, 2012 at 11:31 AM, Guerillero Wikipedia 
>> <[email protected]> wrote:
>> That is the issue world wide. Here are some of the issues that I see.
>> 
>> (a) We need to have the guts to say no sometimes. At least in the states, I 
>> feel that we would get better results if we tried to get more small liberal 
>> arts schools who have class sizes that range from 10-30. One hundred plus 
>> person classes do not work well with our model.
>> 
>> (b) We need to shoot for upper level classes. PSY 100 or ENG 101 should not 
>> be our target class. The students do not know yet how to write effectively 
>> in their subject area, for the most part, and have yet to do real research. 
>> 200 or 300 level classes would be easier to work with.
>> 
>> These two things cut down on the number of volunteers. Who wants to work 
>> with 100 freshman who do not comunicate with you no matter how hard you try 
>> and who have yet to learn how to produce a workable product.
>> 
>> --Guerillero
>> 
>> 
>> On Mon, Apr 16, 2012 at 7:21 PM, Everton Zanella Alvarenga 
>> <[email protected]> wrote:
>> Interesting thread!
>> 
>> http://en.wikipedia.org/wiki/Wikipedia_talk:Ambassadors#The_future_of_our_program
>> 
>> This is the main challenge in my opinion for the second semester for
>> WEP in Brazil, multiply the number of ambassadors -  there is some
>> progress here in the pilot. To convince professors on the importance
>> and need of this program after showing successful cases seems easier
>> than to have enough campus ambassadors for the demand. A key step of
>> the project when we are thinking about expanding in any place.
>> 
>> Tom
>> 
>> --
>> Everton Zanella Alvarenga (also Tom)
>> Wikimedia Brasil
>> Wikimedia Foundation
>> 
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