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在 2015年5月5日星期二 UTC+8上午12:12:19,leslie.hawthorn写道:
>
> Hello everyone,
>
> We took in feedback on moving to a Discourse based forum for about a 
> month, and it sounds like most of the folks who thought it might not be 
> optimal were people who preferred to interact with mailing lists instead of 
> forums.
>
> We're pretty confident the email functionality of Discourse will work well 
> for our community, so we've gone ahead and rolled out the forums. You can 
> visit them now and sign up for a user account at http://discuss.elastic.co. 
> Registration is one time only and you can do so with any email address or 
> authorizing via Facebook, GitHub, Google Accounts or Twitter.
>
> Once you've created your account, you can set up your preferences to 
> receive email as often or as rarely as you would like.
>
> For those who'd prefer to interact solely via email, you can start doing 
> so as soon as you've set these preferences. You can find full documentation 
> on interacting with the forums solely via email here.[0]
>
> Some anticipated FAQs:
>
> 1) Should I ask for help using the forums on this mailing list?
> You're welcome to ask for help on this list, on IRC (#elasticsearch, 
> #logstash or #kibana on Freenode) or within the forum in the Meta Elastic 
> category.  
>
> 2) Are you going to stop answering questions here?
> No, we're going to leave the mailing list active for at least 30 days so 
> our entire community can kick the tires. Quoting our internal company FAQ 
> for this very question:
> "If our community members find Discourse to be suboptimal, we may make 
> the choice to use the forums only for certain tasks and preserve the 
> existing mailing lists."
>
> However, our goal is to provide a single source of truth for information 
> on our products, so we're hoping the Discourse based forums really work for 
> people. Our employees will be answering your questions with a pointer to a 
> forum thread to encourage people to actually interact with the new 
> resource, too.
>
> 3) So let's say that the forums work for people. What's the plan?
> We'll set these mailing lists to read-only ~30 days from now (June 1, 
> 2015). We're still working with the creators of Discourse to do a full 
> import of our mailing list archives, so once that task is complete the 
> read-only archives will still be preserved, but you can search through all 
> that collective knowledge in one place at http://discuss.elastic.co 
>
> 4) Is there an FAQ for using the forums?
> We feel like the user interface for Discourse is pretty intuitive, but we 
> have a short Notes on Using This Forum document [1] available to help you 
> get started.
>
> 5) Where do I direct praise and pain points for the forums?
> Feedback on the forums should be posted to the Meta Elastic category. [2] 
> You can update it via email using address discuss-meta [at] elastic [dot] 
> co once you've set up your user account. 
>
> 6) I have another question that you have not answered. What should I do?
> Please post a note in the Meta Elastic category, ping in IRC (I'm lh on 
> Freenode, though anyone with ChanOps/Voice in #elasticsearch, #logstash and 
> #kibana can help) or post a note in this thread.
>
>
> [0] - 
> https://discuss.elastic.co/t/email-only-interaction-with-the-forums/106
> [1] - https://discuss.elastic.co/t/notes-on-using-these-forums/118
> [2] - https://discuss.elastic.co/c/meta
>
> Cheers,
> LH
>
> Leslie Hawthorn
> Director of Developer Relations
> http://elastic.co
>
> Other Places to Find Me:
> Freenode: lh
> Twitter: @lhawthorn
>

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