Please be aware, if you are from outside the US, when sending Elecraft equipment for repair *including warranty repair* you will have to pay for the return shipping.
For European hams, Elecraft is offering the option to have faulty equipment repaired by a partner in Italy. However, unlike your American ham friends, for warranty repair you will be requested also to pay for the return shipping - also if you choose to have the faulty Elecraft gear repaired "locally" in Europe. It may be that the same applies to other ham-radio manufacturers. But we got used to get a better service from Elecraft than from the others. Concerning shipping that's however not the case. In my job I have over the years sent professional equipment for warranty repair both in the US and in Canada, and I believe those companies did pay for the return shipping without asking. I earlier - in this forum - have asked for a comment from Elecraft to this service related issue, but Elecraft decided not to comment (hopefully they will do now). 73 and best wishes for everybody in 2014 OZ4UN Poul-Erik K2/100, K3/100, KPA500 (for warranty repair!), KAT500 -----Oprindelig meddelelse----- Fra: elecraft-boun...@mailman.qth.net [mailto:elecraft-boun...@mailman.qth.net] På vegne af Rick Dettinger Sendt: 31. december 2013 09:27 Til: g...@ka1j.com Cc: elecraft@mailman.qth.net Emne: Re: [Elecraft] Shipping a K3 If you pack it, the USPS will advise when you go to the Post Office. I think its called Priority Mail these days. Double packing is a good idea. I have purchased boxes from shipping supply stores. They also have packing material if you haven't saved any. USPS doesn't want any other writing on the boxes. It confuses the computer. 73, Rick Dettinger K7MW On Dec 30, 2013, at 9:12 PM, Gary Smith wrote: > I'm going to be shipping my K3. Any suggestions on the most affordable > way considering insurance? I'll be packing it myself, double boxed > with good padding and am thinking USPS 1st class. > Haven't sent out anything pricey in years. > > Thanks & Happy New Year > > Gary > KA1J > > --- > This email is free from viruses and malware because avast! Antivirus > protection is active. > http://www.avast.com > > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net Please help support this email > list: http://www.qsl.net/donate.html ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
