On 7/7/2014 10:41 PM, Scott Manthe wrote:
because of this forum, if you have an issue, you might very well find yourself asking the person who designed your rig if there's a way to fix it.
Not only that, but the two OWNERS of the company read this list every day, and chime in with advice when needed. I've seen one of them, N6KR, who's the principal design engineer, work one on one with DX trips to solve issues, and I've had more than a few one on one engineering conversations with him at hamfests and online. Heck -- we can't even correspond with low level flunkies at the JA companies (or Ten Tec), let alone the guys who own the place! And both owners are active hams, I've worked both of them on the air.
How about this for support? There will be a bunch of K3s in the international WRTC competition in New England next weekend, and Elecraft is sending at least one of their best engineers (who was a competitor at WRTC in Russia 4 years ago) to support those radios. I know because he's my neighbor, K6XX.
I've been an Elecraft owner since 2004, and bought two K3s in 2008. I'm very pleased with their support. EVERY radio has issues -- with Elecraft, there are much fewer of them, and you can get them fixed!
73, Jim K9YC ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [email protected]
