On 5/6/2016 10:00 PM, Ron Durie wrote:
The new board arrive just under 48 hrs. from when it was requested,
[...]
Unbelievable service from Elecraft and USPS.  I will send the bad board back
to Elecraft Monday.

I too had excellent support from Elecraft, receiving a replacement KAT3-A in two days. Kudos to Elecraft!

Semi-related question: Does anyone know if it is possible to create a First Class parcel label on the USPS website? I have an account, and create Priority Mail labels all the time, but haven't found an option to go with First Class Parcel instead.

Elecraft shipped me the ATU via First Class, and I wanted to return the defective one the same way, with a tracking number. I had to drive to the post office to do this, and the clerk there had no clue about creating First Class Parcel labels online.

Thanks for any information on this.

--
73, Mike N4CF
Louisa County, VA USA
Elecraft K3s/100
Carolina Windom up 45'
http://n4cf.mdodd.com
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