When I had a defective DSP board in a K3S, Elecraft included a return USPS
label.

John KK9a

Mike Dodd
Fri May 6 22:23:55 EDT 2016

> The new board arrive just under 48 hrs. from when it was requested,
> [...]
> Unbelievable service from Elecraft and USPS.  I will send the bad board
back
> to Elecraft Monday.

I too had excellent support from Elecraft, receiving a replacement
KAT3-A in two days. Kudos to Elecraft!

Semi-related question: Does anyone know if it is possible to create a
First Class parcel label on the USPS website? I have an account, and
create Priority Mail labels all the time, but haven't found an option to
go with First Class Parcel instead.

Elecraft shipped me the ATU via First Class, and I wanted to return the
defective one the same way, with a tracking number. I had to drive to
the post office to do this, and the clerk there had no clue about
creating First Class Parcel labels online.

Thanks for any information on this.

-- 
73, Mike N4CF
Louisa County, VA USA
Elecraft K3s/100
Carolina Windom up 45'
http://n4cf.mdodd.com


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