Jeff, Make sure you have quit MacLoggerDX when using the KX3 Utility. If it is active, it will cause a communications conflict with the KX3 Utility. Hope this helps.
73 John W4DX Sent from my iPad > On Mar 11, 2017, at 5:22 PM, Jeff Hughes <[email protected]> wrote: > > New KX3 owner here (crazy nice radio and I’m utterly smitten!). > > Have just downloaded the KX3 Utility program and can’t get it to work. It > consistently refuses to talk to the radio. “KX3 is not responding” is what I > get. > > I’m (mostly) on a Mac. I’ve downloaded and installed the correct > USB-to-serial driver. That shows up properly (as "usbserial-AL030VX”) under > the Port tab. Interestingly, when I click the “Test Communications” button I > usually get “KX3 is not responding.” Consistent with that, going to the > Firmware tab the MCU and DSP entries under “Installed in KX3” usually show as > “—“ because the program is not able to determine what versions are currently > in the radio. But occasionally that “Test Communications” button will return > “KX3 MCU revision 02.38. RS-232 speed 38400 bps.” And then going to the > Firmware tab will show “02.38” as the MCU version. In those instances, at > least briefly, the radio has communicated with the program. > > Alas, every attempt to update firmware has resulted in a “KX3 is not > responding” message under the Activity Log. > > I’m using the KXUSB cable that shipped with the radio. > > I originally tried using the KX3 Utility on a Mac running 10.9. Didn’t work. > > I then tried it on a Mac running 10.10. Didn’t work. > > I then tried it on a Windows machine, running Windows 7 (with the appropriate > Windows USB-to-serial driver). Didn’t work. > > Thinking maybe it was because of my slightly dated OS versions, I updated one > of my machines to Mac 10.12 - the most current version. Still no joy. > > I’ve tried different baud rates on the radio side (noting that there’s no > place I see within the KX3 Utility to set that rate). No difference. > > I’m fairly sure the KXUSB cable is okay, as I am running MacLoggerDX as my > logging program. That program is talking to my KX3, using that very same > KXUSB cable (and the same “usbserial-AL030VX” usb-to-serial driver). > > I’m pretty computer literate. I don’t think it’s me. I’ve turned on > “Advanced Mode” and “Verbose Logging” - not a lot of extra illumination. And > I’ll give the good folks at Elecraft a ring on Monday if I don’t have an > answer by then. But in the event I’ve missed something (meaning, it is me!) > thought I’d first throw this out to you good folks. > > Any thoughts? > > 73, Jeff K4YWZ > > > > > > > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:[email protected] > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to [email protected] ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [email protected]
