That would only be true of MacLoggerDX were connected to the KX3.

> On Mar 11, 2017, at 3:29 PM, John Strandberg <[email protected]> wrote:
> 
> Jeff,
> 
> Make sure you have quit MacLoggerDX when using the KX3 Utility.  If it is 
> active, it will cause a communications conflict with the KX3 Utility.  Hope 
> this helps.
> 
> 73 John W4DX
> 
> Sent from my iPad
> 
>> On Mar 11, 2017, at 5:22 PM, Jeff Hughes <[email protected]> wrote:
>> 
>> New KX3 owner here (crazy nice radio and I’m utterly smitten!).
>> 
>> Have just downloaded the KX3 Utility program and can’t get it to work.  It 
>> consistently refuses to talk to the radio.  “KX3 is not responding” is what 
>> I get.
>> 
>> I’m (mostly) on a Mac.  I’ve downloaded and installed the correct 
>> USB-to-serial driver.  That shows up properly (as "usbserial-AL030VX”) under 
>> the Port tab.  Interestingly, when I click the “Test Communications” button 
>> I usually get “KX3 is not responding.”  Consistent with that, going to the 
>> Firmware tab the MCU and DSP entries under “Installed in KX3” usually show 
>> as “—“ because the program is not able to determine what versions are 
>> currently in the radio.  But occasionally that “Test Communications” button 
>> will return “KX3 MCU revision 02.38.  RS-232 speed 38400 bps.”  And then 
>> going to the Firmware tab will show “02.38” as the MCU version.  In those 
>> instances, at least briefly, the radio has communicated with the program.
>> 
>> Alas, every attempt to update firmware has resulted in a “KX3 is not 
>> responding” message under the Activity Log.  
>> 
>> I’m using the KXUSB cable that shipped with the radio.
>> 
>> I originally tried using the KX3 Utility on a Mac running 10.9.  Didn’t work.
>> 
>> I then tried it on a Mac running 10.10.  Didn’t work.
>> 
>> I then tried it on a Windows machine, running Windows 7 (with the 
>> appropriate Windows USB-to-serial driver).  Didn’t work.
>> 
>> Thinking maybe it was because of my slightly dated OS versions, I updated 
>> one of my machines to Mac 10.12 - the most current version.  Still no joy.
>> 
>> I’ve tried different baud rates on the radio side (noting that there’s no 
>> place I see within the KX3 Utility to set that rate).  No difference.
>> 
>> I’m fairly sure the KXUSB cable is okay, as I am running MacLoggerDX as my 
>> logging program.  That program is talking to my KX3, using that very same 
>> KXUSB cable (and the same “usbserial-AL030VX” usb-to-serial driver).
>> 
>> I’m pretty computer literate.  I don’t think it’s me.  I’ve turned on 
>> “Advanced Mode” and “Verbose Logging” - not a lot of extra illumination.  
>> And I’ll give the good folks at Elecraft a ring on Monday if I don’t have an 
>> answer by then.  But in the event I’ve missed something (meaning, it is me!) 
>> thought I’d first throw this out to you good folks.
>> 
>> Any thoughts?
>> 
>> 73, Jeff K4YWZ
>> 
>> 
>> 
>> 
>> 
>> 
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