When I was assembling my K3 I droppped a pair of sidecutters on one of the boards and knocked a surface mount cap off of the board. When I emailed support telling them which cap I had lknocked they not only told me to go ahead and make a temp repair with a leaded part AND sent me new board in the mail with a return label for the original board. My cost $0.00. Nobody does it better!
On Wed, May 23, 2018 at 3:40 PM, Al Lorona <[email protected]> wrote: > Contrast your experience, James, with what happened recently when I > purchased a kit on eBay from a seller in a country that now has the NSA > observing me closely for collusion. When I emailed to tell the seller that > two critical parts were missing from the kit, he replied that that was > "rubbish" and told me flat out I didn't know what I was doing. Can you > imagine Elecraft ever doing that? I can't either. > > > Al W6LX > > > > > ___________________________________ > > Wish more companies were like this! > > > 73 > > James > > KI0KN > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:[email protected] > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to [email protected] > -- Jim K0XU [email protected] ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [email protected]
