Raj,

Try looking in Device Manager again. Which COM port goes away when you unplug the USB cable from the computer? COM1 is normally reserved for the motherboard serial port - which will be RS-232 and not USB. It will be there whether it is connected to the back panel or not.

Then plug the USB cable back in - which COM port is assigned? Put that COM port number into K3 Utility and try to connect.

73,
Don W3FPR

On 7/18/2019 10:03 AM, Rajiv Dewan wrote:
Hello,

  I have KIO3B (USB interface) in my K3.  It was working well. Single USB for audio, and CAT.

Suddenly, now the CAT part is not working.  Here are some aspects:
* RS232 in K3/Config shows USB
* Serial port 1 shows up in device manager on the windows computer when the USB is plugged in.  The sound codecs are working. * Nothing communicates with the K3 CAT any more (K3 utility, and logging programs do not see the K3 on the com1.) * I tried it on a new laptop with a fresh USB cable.  Exactly the same issue.
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