I had a ham friend who went through a similar situation with Charter - now Spectrum. He called the state's public service commission to lodge a complaint against Charter.
Long story short, the public service commission sent a representative out in the field and they had the ham radio guy transmit while witnessing the "interference" in the neighborhood. They saw issues but not at the same time the transmitter was operating. Charter finally found 2 issues: a failing power supply on a network amp, and some terrible signal leakage on improperly terminated unused coax drops. Charter took the easy way out and blamed the ham as a CB operator operating at illegal power levels. Obviously they had no proof and ultimately had to fix their own problems. Xfinity around here is all fiber based. I'd also call the better business bureau! Hank K4HYJ -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Rich Lim via Elecraft Sent: Wednesday, October 20, 2021 2:35 PM To: eric norris <[email protected]>; Frank Krozel <[email protected]> Cc: Elecraft Reflector <[email protected]> Subject: Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS Wow! Doesn't seem to make sense... so they believe that by shutting down your home internet that you will stop operating your station which allegedly is causing the interference? Or do they believe that by the sheer fact that Xfinity is connected to your home that your station is causing harmful interference which is being transmitted directly into your home box? I'm gonna follow this one closely. RichKQ9L ___________________________ Think different, Macintosh. This e-mail, and any attachments thereto, is intended only for use by the addressee(s) named herein and may contain legally privileged and/or confidential information. If you are not the intended recipient of this e-mail (or the person responsible for delivering this document to the intended recipient), you are hereby notified that any dissemination, distribution, printing or copying of this e-mail, and any attachments thereto, is strictly prohibited. If you have received this e-mail in error, please respond to the individual sending the message and permanently delete the original and any copy of any e-mail and any printout thereof. On Wednesday, October 20, 2021, 01:25:48 PM CDT, Frank Krozel <[email protected]> wrote: Cameras? Any ID card from him? Intolerable from any company, let alone your provider. -73- Frank KG9H [email protected] > On Oct 20, 2021, at 1:21 PM, eric norris via Elecraft > <[email protected]> wrote: > > Dear Gang: > Xfinity, our internet provider, showed up at 7:30am this morning, to > explain to the XYL that we were being cut off for good because my amateur > radio activities had caused wide area outages. Oddly, these wide area > outages did not include my own house. They told her the antennas > themselves--absent any power--were the problem The last time I was > threatened, I installed chokes and opto-isolaters on our shielded ethernet > lines, and after being told they use 14Mhz as their carrier frequency, I have > stayed off 20m, only using 100w unless I'm in a rare contest. I asked to > speak to a technical guy--they gave me a number which I called, but he never > called back. > Any Ideas? Does anyone have a contact at the ARRL, or know a > communications lawyer? Comcast/Xfinity will be back out here at 2pm Pacific > time--I'd appreciate any help. My XYL depends on an internet connection to > work. Being off the air is unimaginable. > Frantic, > > 73, Eric WD6DBM > > > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:[email protected] > > This list hosted by: http://www.qsl.net Please help support this email > list: http://www.qsl.net/donate.html Message delivered to > [email protected] ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [email protected] ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [email protected] ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [email protected]
