If they were starting from scratch, I'd agree, but there are
currently-operating independent technicians out here who could be up and
running relatively easily.
73, Pete N4ZR
On 12/14/2023 1:03 PM, Joe Subich, W4TV wrote:
They clearly aren't interested in setting up a third party repair
center.
Given the cost of setting up and running a second "factory
warranty/repair center" it just doesn't make sense. Notice
that none of the other radio manufacturers offer duplicate
facilities on the east/west coast ... even those that did so
at one time have pulled back.
The cost of facilities, duplicate test equipment, duplicate
spare/repair parts, etc. simply can not be amortized economically
across one or two technicians. It's far more efficient to simply
add another technician or two (*IF* one can find a qualified tech)
"at the mothership".
73,
... Joe, W4TV
On 12/14/2023 12:38 PM, David Gilbert wrote:
People have been requesting that for years, but I've never even seen
a response from Elecraft on it. I doubt they will this time either.
They clearly aren't interested in setting up a third party repair
center.
Dave AB7E
On 12/14/2023 8:38 AM, Pete Smith N4ZR wrote:
I love my K3/KPA-1500, and most all the Elecraft owners I know of
around here share this enthusiasm. Since the pandemic, though, the
service department seems to be over-stressed, with delays of 5-7
weeks before repairs are begun seeming common. For us on the East
coast, you can add another 2 weeks for shipping.
I wonder if maybe it's time for Elecraft to lighten the burden in
Watsonville by empowering someone else (maybe on the East Coast) to
do repairs.
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