Eric Swartz - WA6HHQ, Elecraft wrote: > Hi Tord, > > I personally apologize for your problems with the K3 concentric AF/RF > knobs, or any delays from us sending them to you. We send out all > replacements very quickly and I can only guess that they were delayed at > international customs. I checked our records, and our sales department > received your replacement request Thursday, June 18th, 2009. We shipped > the replacements on Monday, June 22, 2009. We try to work hard to send > all replacement parts quickly, as we know how important this is to our > customers. (For the fastest replacement parts service, please send > future parts emails to pa...@elecraft.com ) > Sometimes Swedish customs are reel slow, I´m surprised SM3ALR doesn´know this. In any case, a parcel could be delayed 1-2 weeks just due to slow customs. Also mid June being prime vacation time could have been a reason.
Another thing is if the parcel is airmail between lets say California and Stockholm it might not be airmail between Stockholm and SM2 (or SM3). It could take just one day to get to Stockholm but another 4-5 days from Stockholm to northern Sweden, plus the customs delay. 73 Jim SM2EKM ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
