Just one more thing I had to add about this AT & T business and then I 
PROMISE I'll shut up: in the first place it's frustrating just getting 
them to UNDERSTAND THE PROBLEM, which I think, if they did, they might be 
able to do something. But judging from the following email, they have 
missed the point again, ENTIRELY.

Does this set of blubber have ANYTHING at all to do with the probem? Or 
is me who is missing the point. I just laughed and said thank you, but, 
nevermind. See more comments interspersed... I thought you'd get a little 
laugh out of this "non-sequitor" of a response.

>Thank you for writing to AT&T Broadband.
>
>I do apologize however the only email clients that we support is Outlook 
>Express and our web based email. For SSL settings in Outlook Express 
>please review the following information:
>
>Select the newly added or existing e-mail account and click TOOLS, 
>ACCOUNTS, MAIL. Then click PROPERTIES.
>
>In the General tab, ensure that the E-mail address and Reply address are 
>set to your [EMAIL PROTECTED] You can use these settings to check e-mail 
>when you are away from home or using your AT&T Broadband Internet 
>connection. Note that there will be a slight delay when sending and 
>receiving e-mail while authentication is performed. If you have added a 
>separate account to use only when you are away from home, check INCLUDE 
>THIS ACCOUNT WHEN RECEIVING MAIL AND SYNCHRONIZING and uncheck it when you 
>are not traveling. 

Who even knows what he is talking about above. I can't use AT & T away 
from home to connect as it's cable....d'uh. I never said I had trouble 
when I traveled. I never "travel." Do they even read?
 
>On the Servers tab, enter mail.attbi.com for both Incoming and Outgoing 
>mail servers. Click MY SERVER REQUIRES AUTHENTICATION and then click 
>SETTINGS.
>Please note: Do NOT check the "Log on using Secure Password 
>Authentication" box.

AS if I don't know how to do this..
 
>In the Outgoing Mail Server window, select LOG ON USING, enter your 
>attbi.com username in the format [EMAIL PROTECTED], enter your password 
>and click OK

Elementary my dear Watson...<sigh> He didn't even pick up that I said and 
didn't, can't, and WON'T use OE and that it has nothing to do with OE 
*or* travelling. But, they persist.

>On the Advanced tab, enter 465 in the Outgoing mail port number field and 
>995 in the Incoming mail field. For both, click THIS SERVER REQUIRES A 
>SECURE CONNECTION (SSL). Click APPLY for the settings to take effect, then 
>click OK. 
>
>You should now be able to send and receive mail using your attbi.com mail 
>account using Outlook Express when you are not on the AT&T Broadband network.

Which was not the question I asked but......who cares? It's just a job. I 
thought you'd get a chuckle out of this. It's like "who's on first" 
routine.
 
>The information is found on the following page:
>
>http://help.broadband.att.com/faq.jsp?content_id=449
 
>Thank you again for contacting AT&T Broadband.
>
>David Ma
>AT&T Broadband Online Customer Support Center

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