>I am not sure where the Help files and apps for these two programs should >be -- in which folders, I mean. As things are now, if I have the >Clarisworks Help app open, switch to bring Emailer up front and now hit >the Help key (or use the pull-down menu), I get a message from Quickhelp >saying it "can't open that file, it's damaged or intended for another >version of Quickhelp." Yet, if I don't have that CW help app open, the >Emailer help opens just fine.
Emailer keeps its help files in the Claris folder in the System folder. It doesn't actually matter where you keep the QuickHelp application. The version of the QuickHelp application that will launch will be the newest one in the Finder's Desktop Database. That means, the newest one to have been "created" on the drive. If you duplicated the file, the duplicate is newer than the original. If you copied the file from another location, the copy is the newer. So your act of removing and replacing the QuickHelp, could very well have caused the 2.0 version of QuickHelp to be the newest as far as the Finder is concerned. >It seems that Emailer uses Quickhelp version 4 while CW uses version 2. >The Mac OS, meanwhile, uses an entirely different program, HelpViewer. >This seems to be a stoopid mistake on Apple's part; seems one viewer >oughta serve all apps, with backwards compatibility, no? This isn't really directly Apple's fault. Apple didn't create the QuickHelp system, they leased the program from a 3rd party. HelpViewer was Apple's way of bringing everything in house. However, QuickHelp for the most part is backwards compatible. The problem you are having is the Emailer help files need a newer version of the QuickHelp engine then the Finder is launching. Try doing a Find File for QuickHelp, then remove all but the latest version of the QuickHelp application. Keep the older ones on a backup somewhere in case you have to replace one... there are a few instances where a Help file will not open correctly in newer versions of the QuickHelp engine. -chris <http://www.mythtech.net> ___________________________________________________________________________ To unsubscribe send a mail message with a SUBJECT line of "unsubscribe" to <[EMAIL PROTECTED]> or <[EMAIL PROTECTED]>
