Hello Moshe,

The policy at TUV Rheinland of N.A. is that we are not allowed to "consult"
for clients who have come to us for certification, since this is considered
a conflict of interest.  We will point out deviations for the clients and
when they come up with a solution to the deviation,  we will evaluate it for
acceptablility.  We are not allowed to redesign the equipment for the client.

Most of our projects are quoted at a fixed price, pending no major retesting
in the event of failure.  Retesting is usually an additional charge.  We do
not quote prices for "certification", only testing.  You should be wary of
labs that give a quotation guaranteeing "certification" for a fixed price.

Patty Elliot
TUV Rheinland of N.A.
11995 El Camino Real, #101
San Diego, CA 92130
(619) 792-2770, elliotAtuv.com

Personal opinions, not corporate


At 10:03 PM 12/15/96 PST, [email protected] wrote:
>Hello everyone,
>
>I would like your opinion (based both on your knowledge of the
iso25/iso45001 and personal experience and view) on the
"certification\testing lab anomaly".
>
>The issue is this: if one entity (let's call it the "LAB") offers both to
consult and fix technical problems AND to test and verify the product after
it has been fixed, don't we have an inherently unhealthy situation?
>Also,if the LAB offers a "fixed price" for a specific job(i.e. $XXX to get
certification to Y), doesn't this too make a potentially unhealthy situation?
>
>Don't get me wrong. I'm not accusing anyone and I believe they all mean
well and make a honest living, but is this 100% kosher? I'm not familiar
with the various standards governing the internal workings of the labs, but
do they cover this issue?
>
>thanks for your opinions
>
>moshe valdman
>
>
>
>

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