Ron,

Often times, ESD related failures can't be traced to the event because
they can stress semiconductor junctions without causing an immediate
failure.  Then a short time later--days, weeks, even months-the stressed
component fails prematurely for no apparent reason.  So even if a
specific case can't be named, it doesn't mean that I/O pin discharges
in real life don't cause failures.

Concerning removal of the cover, the assumption is that one is removing
the cover to connect a cable.  At the time of removal, the charged 
individual
will discharge to the D-shell or chassis, assuming the individual is not
using a non-conductive stick to remove the cover.  The pins will not be
subjected to the discharge.

Of course a cover would not do much if there is no alternate discharge
path nearby or if the customer removes the cover just for the heck of
it.

We should consider that one can always find a way to break something.
I would hope we design for the majority of events rather than for making
things 100% foolproof.

regards,
[email protected]

 ----------
From: RON_WELLMAN
To: emc-pstc
Subject: Re: ESD testing on exposed connector pins
List-Post: [email protected]
Date: Wednesday, April 17, 1996 8:14AM


     Has anyone ever attributed a real Customer failure of a product to an
     ESD discharge at an exposed i/o connector? Also, putting a cover over
     a connector gives us a warm fuzzy feeling that we have protected the
     product from the Customer and met the requirements of the standard.
     What is there to prevent a Customer from removing the cover?

     Regards,
     Ron Wellman

     +============================================================+
     |Ronald R. Wellman              |Corporate Quality Department|
     |Hewlett-Packard Company        |External Product Regulations|
     |Product Processes Organization |Voice : 415-857-6059        |
     |1501 Page Mill Road, MS 5UL    |FAX   : 415-857-6340        |
     |Palo Alto, California 94304 USA|E-Mail: [email protected] |
     +============================================================+
     | "Common sense is the collection of prejudices acquired by  |
     |  age eighteen." - Albert Einstein                          |
     +============================================================+


______________________________ Forward Header
__________________________________
Subject: Re: ESD testing on exposed connector pins
Author:  Non-HP-owner-emc-pstc ([email protected]) at
HP-PaloAlto,shargw3
List-Post: [email protected]
Date:    4/16/96 12:47 PM

re:  "ESD testing directly on the pins of a bare connector."

It seems reasonable to exclude testing into a bare connector which will
normally
be populated with a cable.  In that case, testing should be conducted with
the
cable in place.

I think where confusion exists is where there are optional connectors, one 
or
more of which may not be populated in a customer's installation.  As an
example,
many of our laser printers normally have both standard serial (RS-32) &
parallel
I/O connectors.  The customer will choose one and leave the other vacant.
That
unused connector is now vulnerable to ESD.

Isn't this a case where the connector must either be tested directly or
protected somehow?

For our products, we recommend that such connectors be tested & shipped with 

some sort of protection.  I've found that simple plastic dust covers are
usually sufficient.   This is assuming, of course, that there is a real 
risk.
We have found, as has been noted by someone else, that typical 9, 15 & 25
female pin D-shell connectors are safe without additional protection as 
we've
never been able to arc directly to a pin during tests (air discharge, of
course).

But perhaps we're being unnecessarily conservative.  I'd like to see more
opinions from others who've been through this.

Jack Cook,
EMC Competency Center
Xerox Corporation
[email protected]

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