Hi Ron Yes I agree (well it also is supposed to verify that you follow your documented QMS). But I am looking for empirical (or even anecdotal) data sets that indicate whether ISO compliance has improved a company's marketing, or has measurably affected the quality of its products (for better or worse).
R/S, Brian -----Original Message----- From: [email protected] [mailto:[email protected]] Sent: Thursday, August 08, 2002 8:59 AM To: [email protected]; [email protected] Subject: RE: ISO 9k/2k relevance Hello Brian, ISO 9K accreditation only verifies that you have a quality system in place. It doesn't matter if you make good product or bad product because ISO 9K doesn't measure that, your Customers do. -----Original Message----- From: Brian O'Connell [mailto:[email protected]] Sent: Thursday, August 08, 2002 7:36 AM To: Product Safety Technical Committee Subject: ISO 9k/2k relevance Good People of the PSTC: I've had some conversations with our Component Engineers, Sales and QA people. I could not identify any customer that placed an order based on our ISO 9k and/or 2k certification. Nor could I identify any component specified and/or purchased that was based on whether a supplier has ISO certification. Is the ISO "paper mill" relevant? Is there empirical evidence that ISO certification results in "better stuff"? Is ISO certification a requirement for your purchasing policies? Has ISO certification been a determining or contributing factor for selection of your company's products? At this point, I am not being critical of the ISO "process"; I am attempting to understand its ROI and relevance to product quality. I speak only for myself; nothing said here represents my employer's policies. ------------------------------------------- This message is from the IEEE EMC Society Product Safety Technical Committee emc-pstc discussion list. Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ To cancel your subscription, send mail to: [email protected] with the single line: unsubscribe emc-pstc For help, send mail to the list administrators: Ron Pickard: [email protected] Dave Heald: [email protected] For policy questions, send mail to: Richard Nute: [email protected] Jim Bacher: [email protected] All emc-pstc postings are archived and searchable on the web at: http://ieeepstc.mindcruiser.com/ Click on "browse" and then "emc-pstc mailing list"
