Dear Colleagues,

What makes a transformer hum? In case you were wondering, the question 
is indirectly related to product safety.

We have a product with a large (21 kg) toroid mains transformer. 5 
voltage primary (100/120/220/230/240), 4 secondaries. When safety 
testing the original design, Class A (105 deg.) insulation, the 
transformer got to 104.9 deg. C. So we asked the manufacturer to change 
it to Class B (130 deg.)  insulation. He asked could he also modernize 
the 10 year old design and we said sure. The new design allows 2800 W at 
a max. 80 deg. C temp rise. It runs 20 deg. C cooler and loses 30 watts 
less to heat. More efficient we thought and said yea.

Now we have 2 of the product installed in the UK and the customer 
complains of transformer hum. We replaced the units with two more and 
got same result. Customer says with unit in standby (130 W on mains) it 
hums, with unit at idle (360 W on mains) it hums a bit louder, with unit 
working (300 - 2000 W on mains) hum is about same as at idle.

Changes to transformer included decrease I.D. of core center opening by 
5 mm, decrease turns of primaries and  secondaries by about 5%, deleted 
insulation wrap between primaries, and core is annealed now. There may 
have been some other changes I can't recall right now.

Customer site sent us scope pix of AC Mains showing a somewhat distorted 
signal. 250 VAC pk-pk, looking more triangular than sinusoidal. 0-90 
slope fairly straight to narrow but rounded top at 90 deg., then fairly 
straight slope 90-270 deg with a dent in the 90-180 deg part of the 
negative slope. From 270-360 deg, again fairly straight but with another 
dent like the first one. The 270 point is also narrow but rounded.  I 
did not see anything looking like a switching power supply sort of 
waveform, just a sharp sine wave or very rounded triangle wave, 
depending on your point of view. Don't know if this scope pix is from AC 
mains with or without our product connected and powered up.

So, what makes this transformer hum in the UK and not in any other 
place? Oh yeah, we have some of this product with the older design 
transformers in the UK as far as I know with no complaints.

After we figure that out, and if it is caused by the AC mains being poor 
quality, are there any external conditioner type things that could make 
the AC mains look more sinusoidal?

Sorry for the long story, but its got me stumped. Any and all input is 
welcome and appreciated.

Merry Christmas to all.

Scott Douglas
[email protected]

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