Doubt that safety required highest setting.

So we called the two settings 'safe' and 'explode' for what the parts did when 
the plug was inserted.

It failed safe as required.

The customer called it dead on arrival and sent it back.

Warranty costs provided a motivation for setting to the higher voltage.
Customer confusion provided motivation for making it automatic.



________________________________
 From: Scott Xe <[email protected]>
To: [email protected]; [email protected] 
Sent: Saturday, December 8, 2012 12:35 AM
Subject: Re: interesting recall by CPSC
 
Why is the product called Dual-Voltage?  Obviously it is a auto voltage from
100 to 240 Vac so there is no mis-placed to 110 V when used in 230 V
countries.  I have learnt some safety standards require the voltage setting
to the highest before leaving the factory.  It seems to look after such
foreseeable misuse.

Scott


On 7/12/12 1:48 AM, "Brian Oconnell" <[email protected]> wrote:

> <www.cpsc.gov/cpscpub/prerel/prhtml13/13022.html>

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