I too provided on request, however I also provided a condensed version of the 
DoC in the manual. This was placed on the second and third page in the manual, 
you might call it a Regulatory page(s). For the CE Declaration potion it would 
have contact info of the Manufacturer and the European Rep, the model (s) 
covered, and applicable directives applied. It did not have all the applicable 
standards and dates or signatory information. If it was held up at customs or 
by request, I would send an actual copy of the DoC. If the product volumes were 
low I would just include it in the shipping docs.
Not sure what the legal requirements are, although I hear a lot of opinions.



-----Original Message-----
From: Wiseman, Joshua E [mailto:[email protected]] 
Sent: Friday, November 15, 2013 9:31 AM
To: [email protected]
Subject: Re: [PSES] Rejected Manufacturer Declarations

We used to provide them on request and that was pretty much it.  Recently I 
convinced our export group to include a copy with the shipping docs for every 
shipment that goes to the EU.  This seems to be reducing a lot of the questions 
(delays) we were having.

Josh


-----Original Message-----
From: Kunde, Brian [mailto:[email protected]]
Sent: Friday, November 15, 2013 8:20 AM
To: [email protected]
Subject: [External] Re: [PSES] Rejected Manufacturer Declarations

You are referring to the document as a "Manufacturer Declaration" where I would 
refer to it as an "EU Declaration of Conformity". I've seen declaration 
documents that say "Manufacturers Declaration", usually for components, but 
they are not official EU DoCs. Are you sure your rejection was because of the 
Letter Head or because of the Header on your document?

I am very interested in such stories as these because I'm not clear on the 
current required documentation or the Authority a Customs agent has regarding 
CE compliance, and the EU-DoC.

In your case specific, where did the Customs Agent get your DoC? Though I'm not 
familiar with all EU Declarations, I believe that shipping the DoC with the 
product, though becoming more common, is not a requirement. The MD, for 
instance, says the DoC OR a document calling out the contents of the DoC should 
be in the manual. But what Customs agent is going to rip open 12 layers of 
cardboard, vacuum seal, and plastic wrap to search through a 300 page manual? 
What if it is an E-Manual?

Do most people include the DoC with the shipping documentation, provide the DoC 
only when requested, or just include a copy in the box with each item? What is 
legally required? Though the CE Marking on the product is required I believe 
the EU-DoC just has to exist and be made available upon request. Since 
compliance is assumed, if an Authority requires to see your DoC isn't that a 
sign that the compliance of your product is in question for some reason? Do the 
authorities have to provide such a reason?

I know the EU is trying to stop counterfeit and non-compliant devices from 
entering which may be the reason for requiring the DoC in Customs among taking 
other such steps. So far, our company's products have not been burdened by 
these additional measures but I would like to be prepared for the future.

Thanks for listening to me.
The Other Brian

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