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On 22.07.15 20:43, Jules Mazur wrote:
> I've been tasked with setting up Enigmail 1.8.2 on a computer (not
> mine) running Windows 7 with the latest release of Thunderbird.
> The installation and key generation worked fine, however EM is
> unable to import keys (from a server, via the "import key" button,
> via attachment download, or via clipboard). The issue reported is
> that Enigmail has permission denied on
> C:\Users\Bob\AppData\Roaming\gnupg\pubring.bak.

To be precise, that's an error message from GnuPG, not Enigmail.

> On this computer, the pubring.bak file isn't showing up in \gnupg
> (it doesn't actually seem to exist). I've made sure that the user
> in question has rwx access to the gnupg directory, but the issue
> persists.

The error may just as well mean that GnuPG could not rename
pubring.gpg to pubring.bak (i.e. that pubring.gpg is blocked). This
can happen e.g. if there is a hanging process.

Please ensure that pubring.gpg is fully accessible to the user; and
maybe restart the PC.

> This issue resembles a description from thread from 2004[1], so I
> was wondering if this is an issue with Enigmail or if it's just
> something up with the user's PC - in either case, any advice?

It's certainly sure not an issue with GnuPG 1.4 anymore ;-)

- -Patrick
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