I would suggest you open a bug in Bugzilla for this so the installer team an take a look.
https://bugzilla.mozilla.org/enter_bug.cgi?product=Firefox&component=Installer Mike On Thu, May 17, 2018 at 4:44 AM, William Spratt <[email protected]> wrote: > Hi All, > > > > Bit of an odd one this. In Windows 10 (edition 1803) Firefox install okay > on clean installs. After installing the Avecto Defendpoint client, it > installs okay in Safe Mode. However… in normal mode, the installer unpacks > the files, but then stops. The installer window doesn’t open. Putting the > “.exe” file into compatibility mode for 7 or 8 means the installer windows > opens, you can select options, but then the progress bar hangs at about 10%. > > > > The cause is clearly Avecto Defendpoint Client. The install is being done > with an Admin account, so the client shouldn’t be getting involved at all. > Firefox also installs without issue in previous editions of Windows 10 > (with the client installed). Previous versions of Firefox have the same > issue when trying to install in edition 1803 with the client active. > > > > Has anyone had any similar experiences? > > > > I’d like to whitelist the install files in the Avecto console to see if > that resolves the issue. Where does the “.exe” upack the files to? > > > > Regards > > > > Will > > > > *[image: http://fera.co.uk/files/signatures/Fera-Logo.jpg]* > > *Will Spratt* > > *IT Scientific Support Specialist* > > *Fera Science Ltd.* > > > > [email protected] | Tel +44 (0)1904 46 2631 | Mob +44 > (0)7810855621 > > > > www.fera.co.uk | Twitter <https://twitter.com/ferascience> | LinkedIn > <https://www.linkedin.com/company/fera-science> | YouTube > <http://www.youtube.com/user/FeraUK1> > > > > _______________________________________________ > Enterprise mailing list > [email protected] > https://mail.mozilla.org/listinfo/enterprise > > To unsubscribe from this list, please visit https://mail.mozilla.org/ > listinfo/enterprise or send an email to [email protected] > with a subject of "unsubscribe" >
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