Bit of an odd one this. In Windows 10 (edition 1803) Firefox install okay on
clean installs. After installing the Avecto Defendpoint client, it installs
okay in Safe Mode. However... in normal mode, the installer unpacks the files,
but then stops. The installer window doesn't open. Putting the ".exe" file
into compatibility mode for 7 or 8 means the installer windows opens, you can
select options, but then the progress bar hangs at about 10%.
The cause is clearly Avecto Defendpoint Client. The install is being done with
an Admin account, so the client shouldn't be getting involved at all. Firefox
also installs without issue in previous editions of Windows 10 (with the client
installed). Previous versions of Firefox have the same issue when trying to
install in edition 1803 with the client active.
Has anyone had any similar experiences?
I'd like to whitelist the install files in the Avecto console to see if that
resolves the issue. Where does the ".exe" upack the files to?
IT Scientific Support Specialist
Fera Science Ltd.
william.spr...@fera.co.uk<mailto:william.spr...@fera.co.uk> | Tel +44 (0)1904
46 2631 | Mob +44 (0)7810855621
Enterprise mailing list
To unsubscribe from this list, please visit
https://mail.mozilla.org/listinfo/enterprise or send an email to
enterprise-requ...@mozilla.org with a subject of "unsubscribe"