On 10/21/00 5:24 PM, "James Tummins" <[EMAIL PROTECTED]> wrote:
>> I have a problem sync'ing Entourage with my Palm III -- but only with the
>> Calendar! I'm using OS 9.0.4 on a Wallstreet I/250 and have 160MB of RAM, VM
>> is on, and I have extra memory allocations to Entourage and HotSync
>>
>> When I first loaded Entourage, I had a few problems maintaining an IR
>> connection, but everything worked eventually (I had to use the serial
>> cradle) and I got all my Palm data over to Entourage and was able to test
>> the sync process, and it worked fine. Then I upgraded the Palm to OS 3.3,
>> which is supposed to fix some of those IR issues. But now I have a bigger
>> problem.
>
> <sniped>
>
>
> I had the same problem, and the solution I found was a little drastic, but
> it worked. I was also using a Palm III with Palm OS 3.3. Before starting
> this process, be sure you've done you final synchronization between the Palm
> and the Palm Desktop.
>
> 1) Go to Documents: Microsoft User Data: Office 2001 Identities and delete
> the folder with the same identity name as the Palm, along with any other
> identity folder.
> 2) Launch Entourage and import all Email and address book data from Outlook
> Express. This will create a folder in the Office 2001 Identities folder
> called Default User (I think).
> 3) Quit Entourage
> 4) Make a copy of that folder, and rename it to the same name as your
> owner name on the Palm.
> 5) Launch Entourage, and select Switch Identity... from the File menu.
> Choose the identity that matches your Palm.
> 6) Verify that the Entourage conduit specifies that all functions will
> Synchronize with the Palm
> 7) Perform a standard Palm synchronization.
> 8) After cleaning things up in the Entourage Address Book, do a one-time
> "Entourage overrides Handheld" synchronization with the Address Book
> only. (At the end of this process, I had to do some clean-up work on
> my Address Book because there were some duplicates between the
> addresses from the Palm and those from the Outlook Express contact
> list.)
>
> All the interaction between the Palm and Entourage seems to work fine now.
>
> I hope this is useful to others with this problem.
Jim,
Thanks for the info, but I have been using Entourage for about 2 weeks now,
and I can't go back to the Outlook state that I used to start Entourage.
I'll try your idea of restarting and creating a duplicate of the Default
User folder and then renaming it, but then I'll copy in the CONTENTS of my
current Entourage User folder, safely hidden away on another partition. I
hope that works.
Regards,
John
--
John Santora
Toronto, Canada
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