entourage type 3 errors.

[j.d. o'grady]

Title: entourage type 3 errors.

entourage gurus;

I need your help.

I apologize if this has already been covered here (I am new to the list), but regrettably I can no longer check mail using entourage. when I begin sending and receiving mail for my 2 POP accounts, entourage will POP 2 or 3 pieces of mail, then immediately crash with a type 3 error.

this happened to me once last week, but I launched eudora 5 and POPed the mail successfully, so I attributed the crash to a corrupt email attachment. I should also note that I send and receive a high volume of email but I have been using entourage (without issue) for almost 2 months.

I tried this “fix” (POPing email with eudora, then switching back) again last night, but I have not been able to check mail in entourage without having that nasty type 3 error crash the whole program.

what I have tried (in no particular order) to remedy the crash:

    _ “typical” rebuild of the entourage db
    _ “advanced” rebuild of the entourage db
    _ increase memory allocation to entourage (from 11 MB to 24, 36 and 50 MB)
    _ deleted hundreds of messages from “deleted items”
    _ archived hundreds of messages saved in “sent items”
    _ rebuild desktop
    _ zap PRAM
    _ dozens of restarts with varying extension sets (Mac OS 904 Base, 904 all, etc.)
    _ total re-install of office 2001

none of the above has solved the problem.

has anyone else had this problem?
is entourage up to the task of dealing with a large volume of email and contacts?

please email me directly at [EMAIL PROTECTED] in addition to posting to the list.
unfortunately, I will be reading your responses in eudora 5 for the time being.

best
/jason