>> The menu item Message-Receive Entire Message usually works for me.
>
> The menu item is there, but grayed out.
It's there for me, but I note that I'm using IMAP...which could matter.
>> Or clicking on the online status icon in the message browser pane and
>> selecting "Receive Entire Message".
>
> After turning on the "Online Status" column, I did get the icon and was able
> to check "Receive entire message at next connection" (filling in the broken
> envelope icon and adding the red arrow). No connection since has resulted in
> the attachment being downloaded.
I'm going to throw that one at the Microsoft guys.
>> Do these not work for you?
>
> That's a "no" for both : )
>
> This particular account is set to *not* leave copies of messages on the mail
> server. Could Entourage be downloading the partial mail message then
> blissfully telling the server to delete the full message?
Um, I'm going with "I don't know". I only use IMAP nowadays and I keep my
permanent mail store on the server.
That having been said, it's unlikely that it'd partially download the
message *and* delete it...but stranger bugs have been shipped (although I
suspect that one would have been noticed during the exceedingly long beta
period...or in the months since the product shipped).
mikel
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