On 3/2/01 2:45 PM, Clayton Bennett deftly typed out:
> A colleague has been trying to send me a document as an e-mail attachment.
> She is using what she calls Outlook for Power Mac, though I hadn't heard of
> any version but Express, and I'm using Entourage. Should be easy, right?
>
> Every attachment she sends, whether or not it's compressed by DropStuff,
> appears as "Attachment (application/ms-tnef document)" and can not be opened
> by any of the many means I have.
This is an Outlook proprietary encoding format that no email client but
Outlook happens to recognize. The software is set to send attachments in
"Microsoft Outlook Rich Text" and hence the problems on the receiving end.
> It's supposed to be an Adobe InDesign document, created with the same
> version of InDesign I have, using only fonts and (eps) clip art I have. But
> InDesign won't touch it, Stuffit Deluxe won't make anything else of it, and
> MacLink Plus treats it like Lithuania in 1989 (won't recognize it).
>
> What settings should I have the sender specify, and through what part of
> Outlook? I can't find equivalent settings in Entourage, maybe because I set
> them once and immediately forgot them.
You can either handle the attachment on your end with the freeware "TNEF's
Enough" which will decode these attachments (you can find it at
<http://www.versiontracker.com>), or tell your colleague to fix his
preference at his end. If he were using Outlook 2000 for Windows he would go
to the "Tools" menu and select "Options". Then, on the "Mail Format" tab, he
would specify either "HTML" or "Plain Text" for the "Send in this message
format:" option. Having never used the Macintosh Outlook client, I can't
tell you if these directions are at all helpful on that platform.
Good luck!
-Remo Del Bello
--
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Dyslexics have more fnu.
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