On 3/23/02 3:25 PM, "Richard Perlman" <[EMAIL PROTECTED]> wrote:
> Yes, a "rebuild" temporarily resolves the problem. However, I have had > three cases in which a "typical rebuild" did not work and I had to do an > "advanced rebuild," resulting in a loss of data (links, flags, preferences, > etc.). Data loss is NEVER acceptable. (Note. The data loss from an > advanced rebuild is a documented consequence of the rebuild.) > > Since I use an IMAP server, there is no data loss for e-mail content. It is > not clear what would happen for a POP server, for which mail was deleted > after download. OK, now we're getting somewhere. It's entirely normal that a Typical Rebuild doesn't fix serious corruption: it's not supposed to. An Advanced Rebuild fixes it. BUT - as you almost say - a corrupt message on an IMAP server will still be there. It's only the copy on the local cache which has been fixed (actually, in this case, deleted, and the database fixed). If you then re-download the same message, or another message from the same source creating the problem, YES -you will get corruption again. If you don't Live Sync, you'll be somewhat less likely to download the same messages again. So - what appears to be happening is that there is at least one corrupt message on your IMAP server that you keep downloading again and again. What I would suggest is that you archive your IMAP folders as text files (drag them to the desktop), delete all their messages from the server. Try it out for a little while just like that, If by any chance you get another corrupt message (unlikely, not for some time) you might be able to nab it. you could also probably drag your MBOX message files back to Entourage: they will make local message folders. You could then drag the local messages back to the server. Yes, you would lose links etc. but as you say, you've lost those already when you did your Advanced rebuild. The corruption should not be re-introduced by this method, You probably have a single corrupt message which you keep re-downloading via Live Sync, and this will probably get rid of the corruption. -- Paul Berkowitz -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
