I use Entourage X with Exchange regularly without any of the problems that
you have described.
Do you know what version of Exchange is in the backend?
Do you have LiveSync enabled in this IMAP account options in Entourage?
Are you using the default delete model? ("Move messages to the 'Deleted
Items' folder"?)
One thing that I've done is to make sure Full messages are downloaded in the
schedules. To do this, edit your schedule. On the line with your IMAp
account, there will be a "Click here for account options".
In the ensuing "Folder Synchronization" dialog, you might want to make sure
all the folders are checked. I also have all my folders set to synchronize
"All Messages".
On 4/3/02 1:44 PM, "Tommy Luckadoo" <[EMAIL PROTECTED]> wrote:
> I've tried my best to use Entourage X in our Exchange Server environment,
> making it my sole messaging app for two months now. However, there are a
> number of frustrating issues that I cannot seem to resolve. This is an IMAP
> configuration. Any ideas or insights would be greatly appreciated.
>
> The most pressing issues:
>
> 1. New mail does not arrive regularly, even though "stay connected to
> server" is selected. Sometimes it works, and sometimes it takes a break for
> several hours. Forcing the inbox to refresh will retrieve the new mail.
> The best resolution I've come up with so far is to run a schedule to check
> for new mail at one minute intervals. However, even this is flaky at times,
> either ceasing to run or giving lengthy delays when trying to contact the
> server.
>
> 2. Often, deleted or read mail shows up again in my inbox as new mail.
>
> 3. At least once per day, I'll open a new e-mail and the contents do not
> appear. Refreshing the inbox or rebuilding the database does not help.
>
> I've experimented with various settings to no avail. The six computers in
> my office all experience these problems in various degrees. Prior to our
> adoption of OS X, we used Outlook 2001, which worked as well as Outlook 2001
> ever worked.
>
> I've posted on the newsgroup and had no response. I called Microsoft and
> they wanted to charge a $240 professional fee since the issue involved
> connectivity to an Exchange server, even though we had purchased Office X
> less than one month before my call.
>
> Our IT guys know nothing about Macs. I need your wisdom.
>
> Tommy Luckadoo
> District Director
> U.S. Rep. Cass Ballenger
>
--
Dennis T Cheung
dtc (at) pobox.com
http://dennistcheung (dot) com
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