But the problem is with the message, not the folder. So:
1. Open Entourage.
2. Command-1 to open the mail browser window. I am presuming that the Outbox
folder is not yet selected, although the Preview Pane may be open. If he PP
is open and the Out box is selected, the message will try to display and
you'll crash...in that case, see Option 2 below.
3. Close the preview pane with the View menu.
4. Select the Outbox; you will get just the message listed...
5. Delete the message.
6. Empty your Deleted Items folder to get rid of it permanently.
OPTION 2:
If the Outbox folder is already open with a preview pane, so you cannot get
the message to display just in a folder listing, open Script Editor and run
this script:
tell application "Microsoft Entourage"
set m to every message of the out box folder
repeat with aMsg in m
delete aMsg
delete aMsg -- Gets it permanently
end repeat
end tell
On or near 4/22/02 4:57 PM, Richard Perlman at [EMAIL PROTECTED] observed:
> Greg:
>
> Clicking on the "Outbox" brings up an empty message window. This is the
> same behavior I hade previously seen in the Inbox where missing messages
> would be replaced by the window background pattern. As I said, the database
> is "hosed," It acts as though the index says there IS a message, but the
> record in the DB is empty.
>
> The Outbox is special in Entourage. It cannot be deleted by right-clicking
> on it, as can other mail folders that I have created.
>
> Richard
>
> On 4/22/02 4:00 PM, "Greg Cook" <[EMAIL PROTECTED]> wrote:
>
>> Do you have the preview pane open? Try closing the preview pane and then
>> select and delete the message. I'm not sure why it is "special". Can you
>> elaborate more on why you can't delete it?
>>
>> I wouldn't trash everything just yet. It sounds like just one message is the
>> problem and it would be a shame to trash everything because of one message.
>
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Microsoft MVP for Mac Entourage/Word--<[EMAIL PROTECTED]>
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