On 7/17/02 2:19 PM, "Philip Raby" <[EMAIL PROTECTED]> wrote:
> From: Philip Raby <[EMAIL PROTECTED]> > Date: Tue Jul 16, 2002 03:43:22 pm Europe/London > To: [EMAIL PROTECTED] > Subject: Error -23012 > > I've been trying for ages to get Entourage X to work but can't. > > Whenever I click send and recieve I get an Error -23012. I can send > mail but can't receive. The error message comes up so quickly it's as if > it's not even tried to contact the ISP. > > I'm using exactly the same settings as in Outlook Express (OX9.2) and > Mail, and they both work fine. And, yes, I've tried deleting the > account and re-entering the data. I've also re-installed Entourage X. > > Any suggestions welcome! > Assuming you have a POP account, go to Tools/Accounts/[this account]/Options , and check Allow Online Access. You'll then see a server icon for your account in the Folder list. Click on it, and you'll see all the messages on the server. Experimentally, leave Preview pane on. Click on a very recent message like the newest one there - something more recent than when you started having the problem. Does it appear OK in the preview pane? Now go to the _oldest_ message you see there. Click on it. You'll probably crash. (I told you this was experimental. ;-)) When you come back, go back to the server icon. Now TURN OFF preview pane in the View menu (or press command-\). Now click on the same message that caused you to crash, and delete it. (You won't crash.) If it looks as if it might actually be important, first drag it to your desktop to make a file there. You can open that file with a text editor like TextEdit without problems and look around - you'll find the message content there as well as a lot of other stuff. Once you've deleted that message from the server, you should be OK. If your problem is not a corrupt message on the server, I don't know what else it might be. -- Paul Berkowitz -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
