Thanks, Eric. I've forwarded your message to someone at MS who is should be well-placed to get this fixed.
-- Paul Berkowitz MVP Entourage PLEASE always state which version of Entourage you are using - 2001 or X. It's often impossible to answer your questions otherwise. > From: Eric Hildum <[EMAIL PROTECTED]> > Reply-To: "Entourage:mac Talk" <[EMAIL PROTECTED]> > Date: Tue, 05 Nov 2002 11:56:54 -0800 > To: Entourage Mac Talk <[EMAIL PROTECTED]> > Subject: Bug reports (not feedback) > > Microsoft's site for bug reports is: > > https://webresponse.one.microsoft.com/oas/public/AssistedIntro.aspx > > This site allows a complete bug report to be filed, including demonstration > files, to allow support personal fully understand the system configuration > and problem scenario. The tracking allows for support personal to follow-up > and ask questions if they do not understand the problem report, and allows > the person filing the report to track the progress of the problem report. > > Up until recently, it allowed reporting of Mac office bugs, though it has > always been a bit hit or miss. Frequently, the site blocks reporting of > Macintosh related bugs for weeks or months. The main issue is the initial > page's drop down box, which seems to get edited by people who do not > actually know the full range of Microsoft products, leading to the deletion > of the Macintosh related choices (as is the situation now). What is > particularly annoying is that the site does know about Macintosh product > codes and could easily have been designed to allow the product code to be > entered at first, bypassing all the editing problems that seem to occur when > the site is updated, or simply correct the selection based on the entered > product ID if the initial selection was not correct. > > -- > Eric Hildum > > > > -- > To unsubscribe: > <mailto:Entourage-Talk-Off@;lists.letterrip.com> > archives: > <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> > old-archive: > <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/> > -- To unsubscribe: <mailto:Entourage-Talk-Off@;lists.letterrip.com> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
