What works 95% of the time is to go to /Applications/Utilities/Keychain
Access, and DELETE the entry for that account. Quit Keychain Access, open
Entourage "Cancel" any question asking for the password at startup, go to
Tools/Accounts/that account, and enter the password and OK.

The only time this didn't work for me (this morning, in fact) it turned out
that both my computers were trying to access the same account at the same
time, and just delaying Send & Receive on one of them for 1 minute allowed
everything to work OK.

-- 
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: http://www.entourage.mvps.org/toc.html

PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.



> From: Diane Ross <[EMAIL PROTECTED]>
> Reply-To: "Entourage:mac Talk" <[EMAIL PROTECTED]>
> Date: Thu, 04 Sep 2003 18:24:34 -0700
> To: "Entourage:mac Talk" <[EMAIL PROTECTED]>
> Subject: Re: Keychain and slowness problems
> 
> On 9/3/03 11:34 PM, "Harry Zink" <[EMAIL PROTECTED]> wrote:
> 
>> on 9/3/03 1:56 PM, Robert B. Tapp at [EMAIL PROTECTED] wrote:
>> 
>>> When I try replying or sending a message, I am again asked go through steps
>>> a
>>> and c.
>>> 
>>> How can I avoid all this wasted time???
>> 
>> Ditto here. We're in process of a migration to OS X for a lot of users, and
>> they are all reporting this.
> 
> If the keychain first aid did not work, try opening Accounts again and see
> if the password is still entered.
> 
> Still having problems....go into Keychain and see what's entered for the
> account.
> 
> For good measure.... Run Repair Permissions after any software update from
> Apple and for other software updates.
> 
> To use: open Disk Utility in your Applications/Utility folder.
> 
> Click on the First Aid tab and select Repair Permissions
> Click on the icon for your boot volume.
> Click the repair permissions button.
> 
> Don't run from CD as updates have a newer version of Repair Permissions.
> 
> Run Repair Permissions from the volume being repaired. Disk Utility uses
> receipt files from the disk on which it is running (not necessarily the same
> as the disk it is "repairing") in order to set the "correct" permissions. If
> you run Disk Utility from a CD, it will use the receipt files on the CD (if
> any) to determine what the "correct" permissions should be. This could mean
> incorrect "repairs."
> 
> In short: Disk First Aid should always be run from CD (or by using fsck at
> startup in single-user mode), whereas Repair Permissions should always be
> run from the volume being repaired. The exception to the latter being if a
> permissions problem is preventing startup. In that case, boot off of the CD
> and run Repair Permissions, but if doing so, allows you to boot up again,
> make sure you re-run Repair Permissions from your OS X volume afterwards.
> 
> 
> 
> 
> 
> -- 
> Diane Ross
> MVP Entourage (MVPs are volunteers)
> Entourage Help Page
> <http://www.entourage.mvps.org/>
> 
> 
> -- 
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